Vaccination Clinic at Healthy Planet Arena Remains Open But Urges Residents to Rebook

Peterborough Public Health (PPH) is encouraging residents to rebook their Jan. 17 vaccination appointments at the Healthy Planet Arena due to the inclement weather although the clinic remains open during the day announced Monday.

File Photo.

The clinic from 5:00 p.m. to 9:00 p.m. is cancelled including the session at Norwood Community Centre from 9:00 a.m. to 4:00 p.m.

PPH has stated that plenty of appointments are available later in the week at Healthy Planet Arena, with more than 1,500 appointments in the system.

To rebook an appointment, please call the provincial booking system at 1-833-943-3900 or visit the provincial online booking system at www.ontario.ca/covid19.

The updated vaccine clinic calendar can be found here: www.peterboroughpublichealth.ca/vaccineclinics. PPH’s offices at Jackson Square remain closed to the public. For further information, please visit www.peterboroughpublichealth.ca.

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Vaccination Clinic at Healthy Planet Arena Remains Open But Urges Residents to Rebook

Peterborough Public Health (PPH) is encouraging residents to rebook their Jan. 17 vaccination appointments at the Healthy Planet Arena due to the inclement weather although the clinic remains open during the day announced Monday.

File Photo.

The clinic from 5:00 p.m. to 9:00 p.m. is cancelled including the session at Norwood Community Centre from 9:00 a.m. to 4:00 p.m.

PPH has stated that plenty of appointments are available later in the week at Healthy Planet Arena, with more than 1,500 appointments in the system.

To rebook an appointment, please call the provincial booking system at 1-833-943-3900 or visit the provincial online booking system at www.ontario.ca/covid19.

The updated vaccine clinic calendar can be found here: www.peterboroughpublichealth.ca/vaccineclinics. PPH’s offices at Jackson Square remain closed to the public. For further information, please visit www.peterboroughpublichealth.ca.

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Significant Weather Event Declared By The City of Peterborough

The City of Peterborough is declaring a Significant Weather Event as an alert of the extreme weather conditions that could pose a danger to the use of city roads, sidewalks and bike lanes announced Monday.

This is the first Significant Weather Event declared by Peterborough for 2022. Photo by David Tuan Bui.

“Declaring a Significant Weather Event is a way to advise residents, pedestrians, cyclists and motorists that conditions on roads, sidewalks and bike lanes can be expected to be delayed compared to typical levels of service,” said John Czerniawski, Public Works operations supervisor.

The City is deploying resources to address road conditions as a result of the storm. Please be cautious on roads, sidewalks and bike lanes during the Significant Weather Event as road conditions can vary drastically during a Significant Weather Event.

Motorists are advised to stay home and only use the roads for necessary travel.

“Crews have been out on streets and sidewalks since 1:30 a.m. working on the roads and all snow clearing resources will continue to be deployed 24 hours a day for this response,” said Czerniawski. “This is not an emergency situation, but the snow clearing work will take some time to complete with the amount of snow that has fallen and continues to come down this morning.”

Snow clearing operations are currently focused on main roads – arterials and collectors – as well as sidewalks. Crews are expected to move into residential streets Monday night or early Tuesday morning.

Municipalities can declare a Significant Weather Event under the Municipal Act, 2001, O. Reg. 239/02, relating to the maintenance of municipal roads, sidewalks and bike lanes. All roadways in the municipality are deemed to be in a state of repair with respect to snow accumulation. 

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Inclement Weather Temporarily Closes City and Public Services

UPDATED: 11:48 a.m. Jan. 17, 2022

Due to the inclement weather, Peterborough received overnight, several city services are temporarily closed for Monday.

Peterborough received over 20cm of snow overnight from Sunday night into Monday. Photo by David Tuan Bui.

Peterborough Transit has closed its services. They will monitor conditions and will resume service when safe for customers and staff.

An update will be provided when service resumes. Transit customers can call Peterborough Transit customer service for information 705-745-0525 or follow transit on Twitter @ptbo_transit for information.

The City of Peterborough Social Services office at 178 Charlotte St. is closed due to the weather conditions. Social Services is operating by-phone services at 705-748-8830. The Social Services office will re-open for in-person services at 9:00 a.m. on Tuesday. 

City-operated child care centres at Pearson Day Care and Peterborough Day Care are closed on Monday due to the weather conditions. Families have been contacted regarding the closures. 

The City-operated before and after-school child care programs at Edmison Heights Public School and Westmount Public School are closed as the school board has closed all schools due to the weather. 

Peterborough Public Library at 345 Aylmer St. is closed on Monday, due to the weather conditions. The library will re-open for in-person service on Tuesday. Online services are available at www.ptbolibrary.ca. The building and the washrooms will remain open as a warming space.

Trent University (Peterborough and Durham Campus) is closed however remote classes are still scheduled to run. Essential services remain open for students living on campus. Those on campus are encouraged to exercise caution.

Lansdowne Place Mall has closed all its stores for the day.

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Curbside Recycle Collection Experiencing Delays Due To Extreme Cold Weather

The City’s contractor for the curbside collection of recyclables, Emterra is experiencing delays on some routes due to Tuesdays extreme cold weather impacting the hydraulics on their collection vehicles.

Collection is ongoing, however the following streets may not have recyclables collected until Wednesday morning:

  • Sherbrooke Street

  • Dalhousie Street

  • Alymer Street North

  • Stewart Street

  • Wolfe Street

  • Townsend Street

  • Rink Street

  • George Street North

  • Park Place

Residents on these streets are asked to leave their blue boxes at the curb, or to place them at the curb by 7 a.m. tomorrow morning.

If they wish, residents may to bring their recyclables to the Recycling Depot at 390 Pido Road. The facility remains open 24 hours a day, 7 days a week.

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List Of City Services On New Years Eve And Day

Many City of Peterborough facilities and services will have modified hours or be closed over the holidays. Regular hours for most services resume on Jan. 4, 2022.

There are no changes to curbside garbage and recycling collection over the holiday period. For missed recycling collection, phone Emterra at 705-742-3139. For missed garbage collection, phone Public Works at 705-745-1386.

Essential services, such as emergency services, public works and wastewater treatment, continue uninterrupted. Public Works can be reached for urgent matters at 705-745-1386. This line is monitored 24 hours a day, seven days a week.

Most recreation and community services are open with revised hours of operation.

There will be adjustments to Transit schedules from Dec. 30 to Jan. 7, including suspended late night trips as well as early last trips on Dec. 31. There is no service on Jan. 1. For full details about Transit holiday schedules and Transit Customer Service hours, please visit www.peterborough.ca/transit or phone 705-745-0525.

City of Peterborough services and facilities will be closed losed until January 3, 2022. This includes:

  • City Hall, including the Tax Office, Clerk's Office, Building Services and Planning

  • Arenas administration office

  • Social Services office

Public Works is available by phone 24 hours a day, seven days a week: 705-745-1386

The Materials Recycling Facility at 390 Pido Rd. is open for drop-off any time.

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List of City Services On Labour Day

Many City facilities will be closed or offering modified service on Labour Day, Monday. The City of Peterborough has released a list highlighting any changes.

Photo courtesy of the City of Peterborough

Photo courtesy of the City of Peterborough

City Hall

City Hall offices, including Building Services, the Clerk’s Office and the Tax Office, will be closed. Online services are available at www.peterborough.ca.

Arenas Division

The Peterborough Memorial Centre will host the Peterborough Petes’ first exhibition game at 2 p.m. Tickets are on sale at www.memorialcentre.ca.

Kinsmen Arena will be closed.

Healthy Planet Arena, formerly known as the Evinrude Centre, will be open from noon until 9 p.m. on September 6.

The Arenas Division office will be closed.

Art Gallery of Peterborough

The Art Gallery of Peterborough will be closed on September 6.

To stay up-to-date with what's happening at the Art Gallery of Peterborough, please visit www.agp.on.ca, or visit their social media pages on Facebook, Instagram, and Twitter.

Garbage, recycling and green waste

There will be no change to curbside collection of garbage, recycling and green waste.

The Household Hazardous Waste Depot and the Peterborough County and City Waste Management Facility (landfill) will be closed on September 6.

The Pido Road Recycling Depot remains open 24 hours a day, 7 days a week.

For more details, please call the City of Peterborough Waste Management Division at 705-742-7777 ext. 1657.

Peterborough Museum and Archives

The Peterborough Museum and Archives and gift shop are open from noon to 4 p.m. on September 6.

COVID protocols are in place, with full information online at www.peterborough.ca/museum.

Peterborough Public Library

The Peterborough Public Library will be closed on Monday, September 6. Information and digital resources are online at www.ptbolibrary.ca/.

Transit

Peterborough Transit will operate on a Sunday/Holiday service schedule on September 6. Please visit the website www.peterborough.ca/transit or call 705-745-0525 for detailed schedules.

Sport and Wellness Centre

The Peterborough Sport and Wellness Centre will be closed on September 6.

Marina

The Peterborough Marina office will be open from 8 a.m. to 4:30 p.m. on September 6. To contact the Marina, please phone 705-745-8787 or email marina@peterborough.ca.

City splash pads

City splash pads will be operational September 6 from 9 a.m. to 8 p.m. All visitors are required to follow public health guidelines. If the splash pad is crowded, consider visiting at another time.

Provincial Offences office

The Provincial Offences office at 99 Simcoe St. will be closed on September 6. Fine payments can be made online at www.peterborough.ca/POA.

Social Services office

The Social Services office at 178 Charlotte St. will be closed. Emergency shelter services remain open: call 705-926-0096 after hours, during weekends and on holidays.

Child care centres

City-operated child care centres will be closed on September 6.

Public Works

Public Works can be reached at 705-745-1386. This line is answered 24 hours a day, 7 days a week.

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Relief Services Being Made Available During Peterborough Heat Alert

One Roof Community Center is extending its hours of service due to temperatures reaching over 31 C in the Peterborough area.

Photo Courtesy of The City of Peterborough.

Photo Courtesy of The City of Peterborough.

The change is going from 8:30 a.m. to noon and 3:00 p.m. to 9:30 p.m. with the to-go meal provided between 1:00 p.m. and 2:00 p.m. Monday to Wednesday.

The centre is closed to drop-in service from noon to 3:00 p.m. for the meal preparation and pickup period to protect the health and safety of the public, volunteers and staff during the COVID-19 pandemic.

One Roof Community Centre, which provides services on behalf of the City and County of Peterborough, is located at 99 Brock St. For full description of meals and other services that One Roof provides, please visit their website at www.oneroofptbo.ca.

Outdoor water bottle filling stations are available at City facilities in the following locations:

  • Beavermead Park, 2011 Ashburnham Dr.

  • Eastgate Park, 2150 Ashburnham Dr.

  • Peterborough Marina, 92 George St. N.

People are also able to refill water bottles at the Peterborough Public Library on Aylmer Street on Tuesday and Thursday from 10:00 a.m. to 8:00 p.m., Wednesday, Friday, and Saturday from 10:00 a.m. to 5:00 p.m.

For information about how to stay safe in extreme heat visit the Government of Canada website.

Emergency shelters are open and available to people experiencing homelessness who require emergency overnight shelter:

  • YES Shelter for Youth and Families (705-748-3851), 196 Brock St.

  • Brock Mission Men’s Shelter (705-748-4766), 217 Murray St.

  • Cameron House Women’s Shelter (705-748-4766), 738 Chemong Rd.

If shelters are full, people will be directed to the Overflow Shelter.

Emergency after-hours services related to the emergency shelter are available through Social Services by calling 705-926-0096. Please visit the Social Services website for information regarding the After Hours program.

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List of City Services During the Civic Holiday

The City of Peterborough has released a list of facilities that will be closed or offer modified service for the Civic Holiday on Monday.

File Photo.

File Photo.

City Hall

City Hall offices, including Building Services, the Clerk’s Office and the Tax Office, will be closed. Online services are available at www.peterborough.ca.

Arenas Division

Kinsman Arena will be open from 7:00 a.m. to 11:00 p.m.

The Evinrude Centre, to be renamed Healthy Planet Arena beginning on Sunday, will be closed on the Civic Holiday.

The Arenas Division office will be closed.

Art Gallery of Peterborough

The Art Gallery of Peterborough will be closed on August 2.

To stay up-to-date with what's happening at the Art Gallery of Peterborough, please visit www.agp.on.ca or visit their social media pages on Facebook, Instagram and Twitter.

Garbage, recycling and green waste

There will be no change to curbside collection of garbage, recycling and green waste.

The Household Hazardous Waste Depot and the Peterborough County and City Waste Management Facility (landfill) will be closed on August 2.

The Pido Road Recycling Depot remains open 24 hours a day, seven days a week.

For more details, please call the City of Peterborough Waste Management Division at 705-742-7777 ext. 1657.

Peterborough Museum and Archives

The Peterborough Museum and Archives and gift shop are open from noon to 4:00 p.m. on Monday.

COVID protocols are in place, with full information online at www.peterborough.ca/museum.

Peterborough Public Library

The Peterborough Public Library will be closed on Monday.

Transit

Peterborough Transit will operate on a Sunday/Holiday service schedule on August 2. Please visit the website www.peterborough.ca/transit or call 705-745-0525 for detailed schedules.

Sport and Wellness Centre

The Peterborough Sport and Wellness Centre will be closed on August 2.

Marina

The Peterborough Marina office will be open from 8:00 a.m. to 7:30 p.m. on August 2. To contact the Marina, please phone 705-745-8787 or email marina@peterborough.ca.

City beaches

Lifeguards will be on duty at the two City-operated beaches at Beavermead Park and Rogers Cove on August 2 from 11:00 a.m. to 6:00 p.m. All visitors are required to follow public health guidelines. If the beach is crowded, consider visiting at another time.

Provincial Offences office

The Provincial Offences office at 99 Simcoe St. will be closed on August 2. Fine payments can be made online at www.peterborough.ca/POA.

Social Services office

The Social Services office at 178 Charlotte St. will be closed. Emergency shelter services remain open: call 705-926-0096 after hours, during weekends and on holidays.

Child care centres

City-operated child care centres will be closed on August 2.

Public Works

Public Works can be reached at 705-745-1386. This line is answered 24 hours a day, 7 days a week.

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List of City Services During Step Three of Ontario's Reopening Roadmap

The City of Peterborough has provided the following update on municipal services and facilities following the Province’s announcement that Ontario is moving to Step 3 of the provincial Roadmap to Reopen on Friday.

File Photo.

File Photo.

Safety measures remain in place at City facilities and programs based on public health guidelines to reduce the spread of COVID-19. Face coverings and physical distancing are mandatory when inside City Facilities.

The City encourages residents to continue connecting online through peterborough.ca or by phone at 705-742-7777 whenever possible to reduce the physical traffic through municipal facilities as a way to follow the public health guidance on physical distancing.

Details on the Roadmap to Reopen are on the Province of Ontario website: www.ontario.ca/page/reopening-ontario. Step Three allows for a maximum 100 people for outdoor gatherings and a maximum of 25 people for indoor gatherings with restrictions.

Municipal services may be adjusted to respond to requirements and public health guidance to help prevent the spread of COVID-19. Please visit www.peterborough.ca/covid19 and sign up for updates at www.peterborough.ca/subscribe, monitor www.peterborough.ca for news updates, follow local media or contact the City at 705-742-7777 for information on the status of municipal services.

Arena Division

The Province will permit indoor sports and recreational fitness facilities to reopen during Step Three of Ontario’s Roadmap to Reopening. In alignment with the provincial directive, arenas will begin reopening for ice rentals at the Kinsmen Centre and any floor rentals at the PMC beginning Monday and will be operating at reduced capacity and with restrictions, including but not limited to:

  • Participant capacity of 22 for all on-ice activities

  • Change rooms will be permitted

  • One spectator per participant will be permitted in the facility

  • Controlled facility access - 10 minutes prior to permitted time

  • Group must exit 10 minutes following permitted time

  • Dedicated cleaning time by City staff between each permitted time

  • All users will be required to submit group Safety Plans prior to being permitted

For further information on facility guidelines and availabilities please contact Arena Division customer service by email arenadivisionbookings@peterborough.ca or phone 705-742-7777 ext. 2577.

The Evinrude Centre (the facility will be renamed Healthy Planet Arena later this summer) will continue to be used for vaccination clinics. Please see peterboroughpublichealth.ca for information on how to book vaccinations or access walk-in vaccine clinics for those who are eligible. 

The PTBOLive Summer Concert Series will be continuing at the PMC parking lot as previously announced. Events will proceed in compliance with all operational requirements as outlined in the Roadmap to Reopen. For a list of events and all concert information, please visit www.memorialcentre.ca.

Art Gallery of Peterborough

The Art Gallery of Peterborough's facility will open Thursday by appointment. In alignment with Step Three of Ontario’s Roadmap to Reopen, the Gallery will welcome visitors at 50 per cent capacity. For more information on how to book your visit to the Art Gallery of Peterborough, please visit: www.agp.on.ca/about/hours-admission/.  

Three new exhibitions are open; a solo exhibition by Adam David Brown, selections from the 37th Annual Kawartha Autumn Studio Tour, and works from the Permanent Collection. More information is available at: www.agp.on.ca/current-exhibitions/.

Other programs and services continue online, including Summer Art Camp.

Building, Planning and other services under Infrastructure and Planning Services

Building Services remains open for pick-up and drop-off service for Infrastructure and Planning Services from its location in the North Wing of City Hall. Residents are encouraged to access services online or by phone 705-742-7777 ext. 1892 whenever possible. Visit www.peterborough.ca/building for information, forms and the application process.

Child care centres

Licensed centre based and home child care are permitted to operate under provincial regulations.

City Hall

City Hall remains open for in-person service with public health precautions in place. Residents are asked to please call ahead to schedule an appointment for most services at City Hall. Regular business hours are 8:30 a.m. to 4:30 p.m. and the phone number is 705-742-7777.

City Council

City Council continues to meet virtually through electronic meetings at this time. Council meetings can be watched at www.peterborough.ca/watchcouncil. For a listing of scheduled Council meetings, please visit www.peterborough.ca/citycouncil.

City parks, pavilions and special events

City parks remain open with people required to stay two metres apart from others. The outdoor social gathering limit has been increased to 100 people for a private event, where two metres of physical distancing can be maintained. Organizers can apply for a permit to host organized events such as birthday parties, reunions, or other special events in City parks by submitting a COVID-19 Safety Plan for approval prior to the event.

Outdoor religious ceremonies including weddings and events hosted by staffed organizations are permitted.

For further information please visit our website at www.peterborough.ca/parks or contact the Recreation Division at 705-742-7777 ext. 1829.

Community Services

Community Services, Arts, Culture and Heritage, Public Art and the Heritage Preservation Office remains closed to in-person service, with staff available by calling 705-742-7777 ext. 1822 or by email at communityservices@peterborough.ca.

Curbside pickup parking

Curbside pickup parking spaces for free 15-minute parking are provided in the downtown area.

Peterborough Museum and Archives

In accordance with Step Three of Ontario’s Roadmap to Reopen, the Peterborough Museum and Archives will re-open on Monday, July 19.  

The Museum Exhibitions and the Museum Gift Shop will be open weekdays from 9:00 a.m. to 4:30 p.m. and weekends from noon to 4:30 p.m.

The Museum’s Summer Discovery Camps continue to run weekly, with COVID protocols in place.

Peterborough Public Library

The Library continues to be open for in-person visits with patrons permitted to browse the collection, use the public computers, pick up holds and check out items. Operating hours are:

  • Sunday and Monday: Closed

  • Tuesday: 10:00 a.m. to 8:00 p.m.

  • Wednesday: 10:00 a.m. to 5:00 p.m.

  • Thursday: 10:00 a.m. to 8:00 p.m.

  • Friday: 10:00 a.m. to 5:00 p.m.

  • Saturday: 10:00 a.m. to 5:00 p.m.

Visitors are asked to self screen before entering the facility. Face coverings are required. Overall capacity will be limited to ensure space for two metres of physical distancing in accordance with the capacity limits in the Step Three guidelines as set out by the Province.

The Library asks that everyone who wishes to visit be courteous of others and keep their visit brief to allow as many people as possible the opportunity to do the same.

A variety of programs are being offered by the Library this summer as part of the TD Summer Reading Club, including in-person Story Time in the Park sessions. More information can be found under the What’s Happening tab of the library website www.ptbolibrary.ca.

The DelaFosse branch remains closed at this time, however, planning is in progress to reopen services once appropriate staffing levels can be maintained. More information will be available at a later date.

Further details are available online at www.ptbolibrary.ca.

Peterborough Sport and Wellness Centre

Indoor sport and recreation facilities are permitted to open at 50% of capacity during Step Three of the Province’s Roadmap to Reopen. The Sport and Wellness Centre will reopen July 26 with a safety plan in place developed in consultation with Peterborough Public Health.

Sport and Wellness Centre members are encouraged to visit www.peterborough.ca/pswc or contact the Centre by phone 705-742-0050 ext. 2201 or email sportandwellnesscentre@peterborough.ca for details on their memberships.

Hours of Operation

The Sport & Wellness Centre will be open, starting Monday, July 26 during the following hours:

Monday through Friday: 6:00 a.m. to 8:00 p.m.

Saturday and Sunday: 6:00 a.m. to 3:00 p.m.

Monday, August 2, 2021: Closed – Civic Holiday

Aquatic Centre Operation

The pool will reopen as of July 26 and will be open during the following hours with a modified schedule:

Monday through Friday: 7:00 a.m. to 7:00 p.m.

Saturday and Sunday: 7:00 a.m. to 2:30 p.m.

The replacement of the Pool HVAC system is scheduled to start on September 20 and as a result, the pool will close at the end of the day on September 19 and will return to operation in January 2022.

To speak to a staff member, please contact 705-742-0050 ext. 2201 and leave a voicemail – a staff member will return messages between 8:30 a.m. and 4:30 p.m., Monday through Friday. Alternatively, questions can be emailed to sportandwellnesscentre@peterborough.ca.

Children’s day camp programs are ongoing at both the Sport and Wellness Centre and Peterborough Navy Club.

Peterborough Marina

The Marina is open for all seasonal and transient boating activities. Each boater is responsible for complying with provincial regulations and the Marina COVID-19 Safety Guidelines.

Hours of operation are Monday through Thursday, 8:00 a.m. to 4:30 p.m., and Friday through Sunday, 8:00 a.m. to 7:30 p.m. (including holidays).

Please contact marina@peterborough.ca or 705-745-8787 for additional information.

Provincial Offences Court Services

The court administration service counter remains open for in-person service under modified hours of 9:00 a.m. to 11:00 a.m. and 2:00 p.m. to 4:00 p.m., Monday to Friday. Face coverings are mandatory, and only one person at a time is permitted at the service counter to allow for physical distancing.

All inquiries and payments can also be made by phone 705-742-7777 ext. 2099 or online at www.peterborough.ca/POA.

Public Operations Centre (Public Works)

The Public Operations Centre (Public Works) administration office at 791 Webber Ave. remains closed to the public. Public Works can be reached for non-urgent matters, by email pubworks@peterborough.ca,  or using the online Report an Issue form at www.peterborough.ca. For urgent matters, please call 705-745-1386. This line is monitored 24 hours a day, seven days a week.

Social Services

Public access to the Social Services office at 178 Charlotte St. will continue to be open for in-person services with limits in place to ensure physical distancing. Public health screening will take place at the front entrance. Clients are required to wear a face covering and stay in authorized areas only. Social Services client appointments will take place over the phone whenever possible. Current clients are encouraged to contact their case worker for further information and are encouraged to register for online services through MyBenefits. The local phone number is 705-748-8830.

Applications for Ontario Works or Emergency Assistance will continue to be done online or over the phone, when possible, to minimize face-to-face interaction and allow for physical distancing. Applications for other services such as Child Care fee subsidy may be completed over the phone.

Emergency shelter services will continue to operate as normal, with COVID-19 safety measures in place. Individuals can call 705-926-0096 for emergency shelter services on evenings and weekends.

Sport field permitting and outdoor fitness classes

Sport fields continue to be open for casual use and outdoor sport leagues continue to be permitted to engage in non-contact sport in Step Three of the Province’s Roadmap to Reopen. COVID-19 safety guidelines remain in place and all sport leagues will be required to submit an approved COVID-19 Safety Plan to the City prior to league play. Guidelines include capacity limits of up to a maximum of 6 spectators per athlete.

Active screenings and maintaining a physical distance of at least two metres for all coaches, trainers, volunteers and spectators continue.

Outdoor fitness classes are permitted with physical distancing of 3 metres in place, which includes City programs such as tennis, pickleball and outdoor fitness. For further information on these programs please visit our website at www.peterborough.ca and visit the Explore and Play section.

To book an outdoor sports facility or for further information, please contact the Recreation Division at 705-742-7777 ext. 1829 or visit online at www.peterborough.ca/parks

Transit

Peterborough Transit continues to operate as currently scheduled. Face covering is mandatory and physical distancing is required. Visit www.peterborough.ca/transit for service details.

Customer service at the terminal is open with three customers permitted into the facility at a time. A face covering must be worn at all times. Customers are encouraged to purchase passes online using the Hot Spot parking and transit service at htsp.ca.

To allow for a single direction of traffic flow onboard the bus, customers are asked to enter through the front door and exit by the back door. Mobility customers will continue to access the front door ramp. When finding a place on the bus, customers are asked to keep an eye out for areas with extra space and respect fellow riders’ personal areas when moving about the bus.

Waste Management

Garbage and recycling collection continues as normally scheduled. To protect waste management workers, please ensure that all personal items and personal protective equipment are properly bagged in the garbage.

The Peterborough City/County Landfill remains open, with COVID-19 safety precautions in place. Face coverings and physical distancing is required. Only electronic payment is accepted (no cash).

The Recycling Depot and Household Hazardous Waste Depot on Pido Road will remain open with COVID-19 safety precautions in place. Face coverings and physical distancing is required. More information is online at www.peterborough.ca/waste.

Water Testing Laboratory

The Water Testing Laboratory at 425 Kennedy Rd. continues to be open for in-person service. Face coverings and physical distancing are mandatory.

Making payments to the City

Residents are encouraged to make use of the numerous methods available when doing financial interactions with the City and avoid using cash.

Property taxes can be paid like any other bill through online or telephone banking using the 15-digit roll number as the account number. Cheques can be mailed to the Tax Office, City Hall, 500 George St. N., Peterborough, ON., K9H 3R9 or placed in the secure drop box located by the steps at the front doors of City Hall. The City offers preauthorized payment plans by completing an online form that’s available at www.peterborough.ca

The City does not directly accept credit cards as a payment method for property taxes; however, people can use online bill payment services such as PaySimply, Plastiq or Paytm to pay property taxes online using a credit card. The listed payment services are not affiliates or partners of the City; they may apply service charges and there may be restrictions on the type of credit cards accepted.

For parking tickets, payments can be made online through www.peterborough.ca, over the phone at 705-742-7777 ext. 1865 or by cheque submitted through mail or using the drop box outside City Hall.

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