List of City Services During the 2024-2025 Holiday Period

Several City of Peterborough services will offer modified hours, with some closures, from Christmas Eve to New Year’s Day as regular hours for most services resume on Jan. 2.

Photo by David Tuan Bui.

Essential services, such as emergency services, public works and wastewater treatment, continue uninterrupted. Public Works can be reached 24/7 for urgent matters at 705-745-1386.

The Social Services administration office is closed from noon on Christmas Eve until New Year’s Day reopening with regular hours, 8 a.m. to 5 p.m. on Jan 2. For emergency shelter services, individuals can phone 705-926-0096 at any time. City-operated childcare programs will be closed at noon on Dec. 24 and reopen with regular hours on Jan. 2.

City Hall, including the Tax Office, Clerk’s Office, Building Services, and Planning and Development, will be closed starting at noon on December 24, reopening with regular hours on Jan. 2.

Curbside collection of Green Bins, garbage and recycling continues over the holiday period, with the following changes: collection for zones 3 and 4 moves from Christmax Day to the following Saturday. Collection for zones 5 and 6 moves from Boxing Day to the following Monday. Zones 3 and 4 collection on New Year’s Day moves to Saturday, January 4.

For missed recycling collection, please phone Emterra at 705-742-3139. For missed garbage or Green Bin collection, phone Public Works at 705-745-1386. 

The City-County Landfill will close early at 11:45 a.m. on Dec. 24 and Dec. 31, and will be closed on Dec. 25, Dec. 26 and Jan. 1.

Most recreation and community services are open over the holiday period with revised hours of operation. 

The Quaker Foods City Square outdoor rink is expected to be open weekdays from 10 a.m. to 10 p.m. and weekends from 10 a.m. to 7 p.m. On Dec. 24, the rink is open 10 a.m. to 3 p.m. It will be closed on December 25. Unscheduled rink closures may be required due to inclement weather and ice conditions. 

There will be holiday adjustments to Transit schedules from Dec. 19 to Jan. 5, including suspended late-night trips and trips ending early on Dec. 24 and Dec. 31. There is no Transit service on Dec.25 and Jan. 1.

The following is a detailed schedule of City services and facilities:

Screenshot.

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City of Peterborough Give January Update For Social Services Mail Delivery During Canada Post Strike

The City of Peterborough has provided an update on details released on how Social Services clients and vendors typically receive cheques, statements, or letters by mail for January.

File Photo.

Due to an anticipated backlog at Canada Post, clients and vendors who typically receive Social Assistance payments mailed can pick up their December cheques from the Social Services Office, 178 Charlotte St starting Jan. 2.

Office hours are Monday to Friday, 8 a.m. to 5 p.m.

People must show identification when picking up cheques, statements, or letters at Social Services.

For clients who can receive direct deposit, Social Services is encouraging them to arrange for direct deposit or reloadable payment cards as an alternative and to ensure they are signed up for the MyBenefits program to track payments and support communication.

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City Unable To Mail Property Tax Notices During Mail Strike

Due to the ongoing Canada Post strike, the City of Peterborough cannot mail the final 2024 Reminder Notices for property taxes. 

File Photo.

Residents can register or log in to the Online Property Tax Portal to verify any outstanding balances.

To register for the portal, property owners must have the property address, the property roll number, a unique Access Code and the first name listed on the bill. All required details are located on a tax bill issued in 2023 or later. The Access Code can be found in the upper right-hand corner of the tax bill.

The online portal allows users to manage their property tax accounts online, including the ability to:

• View current and previous bills

• View current property tax balance and payment history

• Print a statement of account

• Sign up for electronic billing

• Enroll in the pre-authorized payment plan

• Update mailing address

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City of Peterborough Provides Update For Social Services Mail Delivery During Canada Post Strike

The City of Peterborough has provided an update on details have released on how Social Services clients and vendors typically receive cheques, statements, or letters by mail.

File Photo.

Beginning Friday, clients and vendors who typically receive Social Assistance payments mailed can pick up their December cheques from the Social Services Office, 178 Charlotte St.

Office hours are Monday to Friday, 8 a.m. to 5 p.m.

People must show identification when picking up cheques, statements, or letters at Social Services.

For clients who can receive direct deposit, Social Services is encouraging them to arrange for direct deposit or reloadable payment cards as an alternative and to ensure they are signed up for the MyBenefits program to track payments and support communication.

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City's Waste Management Calendar Available For Pickup

The City of Peterborough’s annual 2025 Waste Management Calendar is available for pickup at City Hall, 500 George St. N., at the customer service desk in the City Hall lobby.

File Photo.

The calendar can also be viewed online or downloaded.

The Waste Management Calendar highlights curbside collection dates, information for Green Bin, garbage and yard waste and information about the City-County Landfill and the Hazardous and Electronic Waste Depot.

Residents can also download the City of Peterborough waste collection app from their app store. The app allows users to search their home addresses to find specific information on:

• Waste collection days

• View, download or print the Waste Collection calendar

• See any pickup changes due to holidays

• Sign up for automatic notices of changes

• Get notified of weather delays

• Sign up for weekly reminders and service alerts

• Add a schedule to their personal calendar

The City would also like to remind residents that the final week for curbside yard waste collection service will be Nov. 26 to 29.

Residents are reminded that in late fall, when temperatures drop below freezing, yard waste can freeze, sticking to the sides of bins and causing issues with collection.

To ensure full pickup of yard waste, residents should consider disposing of it in bags to avoid partially frozen material being left in a bin after collection.

The curbside yard waste collection program resumes in April.

Yard waste is accepted year-round at the Peterborough landfill at 1260 Bensfort Rd. in Otonabee-South Monaghan. Fees will apply.

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City of Peterborough Details Social Services Mail Delivery During Canada Post Strike

Details have been released on how Social Services clients and vendors typically receive cheques, statements, or letters by mail from the City of Peterborough.

File Photo.

During the Canada Post strike, they can pick up the items at the Social Services office at 178 Charlotte St. during office hours, Monday through Friday, 8 a.m. to 5 p.m. Staff will notify those who receive cheques when their payments will be available for pick-up. 

People must show identification when picking up cheques, statements, or letters at Social Services.

For clients who can receive direct deposit, Social Services is encouraging them to arrange for direct deposit or reloadable payment cards as an alternative and to ensure they are signed up for the MyBenefits program to track payments and support communication.

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List of City Services On Remembrance Day 2024

On Monday, in observance of Remembrance Day, many City services and facilities will operate under holiday hours or will be closed.

Photo by David Tuan Bui.

The Royal Canadian Legion Branch 52 Peterborough will host the Remembrance Day Parade and Service at the Citizens' War Memorial in Confederation Square on Monday starting at 10 a.m.

City Hall

City Hall, including the Tax Office, Clerk’s Office and Building Services, will be closed on Monday. Online services are available at peterborough.ca.

Green Bin, garbage and yard waste

There will be no changes to curbside collection of Green Bins, garbage and yard waste.

The City/County Landfill at 1260 Bensfort Rd. will be open regular hours, 8 a.m. to 4:45 p.m. on Monday.

Public Works

Public Works can be reached at 705-745-1386. This line is answered 24 hours a day, seven days a week.

Peterborough Sport and Wellness Centre 

The Wellness Centre will be open regular hours on Monday, from 6 a.m. to 11 p.m., and all programs will run as scheduled. At 11 a.m., a moment of silence will be observed in the facility.

Arenas 

• Kinsmen Civic Centre and Healthy Planet Arena will be open for scheduled user groups

• The Recreation Facility Booking office will be closed on Monday

• Peterborough Memorial Centre and Grant Thornton Box Office will be closed on Monday. Event tickets are available for purchase online at memorialcentre.ca

Art Gallery of Peterborough

The Art Gallery of Peterborough will be closed on Monday. For information about gallery exhibitions and programs, visit agp.on.ca.

Peterborough Museum and Archives

The Peterborough Museum and Archives exhibitions and gift shop will be open from noon to 5 p.m. on Monday. Information about current exhibitions is available online at peterborough.ca/museum.  

Peterborough Public Library

The Peterborough Public Library will be closed on Monday. Regular hours resume on the following Tuesday. Information and digital resources are online at ptbolibrary.ca.

Provincial Offences Act office

The Provincial Offences office at 99 Simcoe St. will be closed on Monday. Fine payments can be made online at peterborough.ca/POA.

Social Services office

The Social Services office at 178 Charlotte St. will be closed on Monday.

Emergency shelter services remain open: call 705-926-0096 during weekends and holidays.

Municipal child care centres

City-operated child care centres Pearson Day Care and Peterborough Day Care will be closed on Monday.

Before and After School programs in schools will be open and operating normal hours on Monday.

Parking

The Parking Services office in the King Street parking garage will be closed on Monday.

Transit

Peterborough Transit will operate on a regular service schedule on Monday. Temporary detours may be in place on some routes during the rolling road closures between 9:30 a.m. and 10:30 a.m. while the Remembrance Day parade is underway.

Visit peterborough.ca/transit or call 705-745-0525 for detailed schedules.

Peterborough Airport

The Airport's hours of operation are from 7 a.m. to 6 p.m. on Monday

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City of Peterborough Marks One-Year Anniversary of Green Bin Program

The City of Peterborough’s Green Bin program for curbside collection of household organic waste marked its first anniversary Thursday.

(from left to right) Councillor Alex Bierk, Councillor Joy LaChica, Mayor Jeff Leal and Councillor Gary Baldwin. The bins are able to keep pests and other animals from being rummaging through. Photo by David Tuan Bui.

Over 28,000 households participated in the waste diversion service.

In the past year, more than 6,000 tonnes of organics have been diverted from the City-County landfill, resulting in an overall waste diversion rate of 76 per cent.

“The Green Bin program is a critical way for our municipality to reduce greenhouse gas emissions and divert waste from the landfill, helping to extend its life,” said Mayor Jeff Leal. “I thank Peterborough residents who have overwhelmingly adopted this program over the past year: your dedication has made it a success. By effectively sorting organic waste, including removing food packaging and plastics, our residents can ensure that our composting facility is producing a high-quality end product.”

To mark the anniversary of the service, the City is celebrating its success and sharing information on the need to continue being diligent about what gets put into the Green Bin to protect the compost created through the process.

Organic material is processed into compost through a series of steps, from weigh-in and mixing to the climate-controlled GORE bunkers to final screening at the organic waste processing facility on Bensfort Road.

Future phases of the program are expected to consider expanding service to include multi-residential and commercial participants.

The site operator manages the compost produced at the facility. Between May 1 and Nov. 30, a portion of compost is available to residents for purchase at the City-County Landfill. The City’s Environmental Services division also coordinates compost donations to the City’s community gardens.

This project received $6.1 million in funding through the Government of Canada’s Low Carbon Economy Fund.

Green Bin sorting tips

• Remove any packaging or wrappers from food before disposal. Coffee pods may commonly be labelled as compostable, but cannot be processed at our facility.

• Only certified compostable/BPI bags are accepted – products that are labelled biodegradable may not be processed by our facility

• Yard waste which includes leaves and brush should be sorted separately for weekly pickup, April through November.

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City of Peterborough to Remove Temporary Downtown Patio Starting Oct. 29

The City of Peterborough is removing the temporary downtown patios to prepare sidewalks and roads for winter snow-clearing operations starting on Oct. 29.

File Photo.

Restaurants and other businesses that have temporary patios on sidewalks and in on-street parking next to their businesses will remove their patio furniture by the end of the day on Oct. 28 to clear the way for the removal of the fencing and large planters starting the next day.

The expanded patio spaces were installed in May.

With the expanded patio areas removed, Hunter Street West between George Street North and Aylmer Street will return to a two-lane, two-way street. During the summer, that section of Hunter Street was temporarily made into a one-lane, westbound, one-way street to add more patio and pedestrian space in the café district.

“This was the fifth summer for the central area patio program, enhancing public space in the heart of the City. We thank local restaurants, cafes and businesses who work with the City to create a welcoming experience for visitors in the downtown, bringing the community together throughout the summer season,” said Town Ward Councillor Alex Bierk and Councillor Joy Lachica in a joint statement.

“The downtown patio program has once again created an inviting and animated atmosphere to our urban core, transforming our streets into lively, welcoming spaces for both residents and visitors to enjoy." said Nour Mazloum, Downtown Business Improvement Area executive director. “As the season wraps up, we want to thank our partners at the City of Peterborough for this incredible initiative that not only supports local businesses but also greatly contributes to making downtown Peterborough a vibrant destination in the summer season.”

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City of Peterborough Services on Thanksgiving

Many City of Peterborough services and facilities will operate under holiday hours or be closed on Thanksgiving Monday.

Wild turkeys have their feathers shimmer from the sun. Photo by Dave Ellis.

The City offers a variety of online services at peterborough.ca that are available 24 hours a day, seven days a week, 365 days a year.

City Hall

City Hall, including Building Services, the Clerk’s Office and the Tax Office, will be closed. Online services are available at peterborough.ca.

Public Works
Public Works can be reached at 705-745-1386. This line is answered 24 hours a day, 7 days a week.

Transit
Peterborough Transit will operate on a Sunday/Holiday service schedule on October 14. There is no holiday service on weekday-only routes, Route 10 Technology Drive, Route 11/11A Water, and Route 12 Otonabee.

There is no holiday service on The Link Route 31 Curve Lake-Lakefield or Route 32 Ennismore-Bridgenorth. 

The Customer Service desk at the Transit Terminal, 190 Simcoe St., will be open from 9 a.m. to noon and 12:30 p.m. to 4 p.m. Visit peterborough.ca/transit for more information or phone Transit Customer Service at 705-745-0525.

Peterborough Airport
The Airport hours of operation are from 7 a.m. to 6 p.m. on October 14.

Arenas
The Recreation Facility booking office, Healthy Planet Arena, Kinsmen Arena, Peterborough Memorial Centre and Grant Thornton Box Office will be closed. Ticket sales for events at the Peterborough Memorial Centre are available online at memorialcentre.ca.

Art Gallery of Peterborough
The Art Gallery of Peterborough will be closed on Monday, October 14. For information about gallery exhibitions, and programs, please visit agp.on.ca.

Green bin, garbage and yard waste
There will be no change to curbside collection of green bin, garbage and yard waste.

The Peterborough County and City Waste Management Facility (landfill) and the Household Hazardous Waste Depot will be closed on Monday, October 14.

For more details, please visit peterborough.ca/waste or call the Waste Management Division at 705-742-7777 ext. 1657.

Marina
The Marina will be open from 8:30 a.m. to 5:30 p.m. on Monday, October 14. This is the final day of Marina operations for the 2024 season. 

Peterborough Museum and Archives
The Peterborough Museum and Archives and gift shop are open from noon to 5 p.m. on Monday, October 14. Information about current exhibitions is available online at peterborough.ca/museum.

Peterborough Public Library
The Peterborough Public Library will be closed on Thanksgiving Monday. Information and digital resources are available online at ptbolibrary.ca.

Provincial Offences office
The Provincial Offences office at 99 Simcoe St. will be closed on October 14. Fine payments can be made online at peterborough.ca/POA.

Social Services office
The Social Services office at 178 Charlotte St. will be closed.

Emergency shelter services remain open: call 705-926-0096 after hours, during weekends and on holidays.

Child care centres
City-operated child care centres will be closed on Monday, October 14.

Sport and Wellness Centre
The Peterborough Sport and Wellness Centre will be open on Monday, October 14 from 6 a.m. to 2 p.m.
Visit peterborough.ca/recreation for information about programs and schedules.

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