City Launches New Peterborough Transit Tool to Track Bus Locations

Peterborough Transit has soft-launched a new online tool to allow riders to track the location of their bus and plan their trips in real-time. 

Photo courtesy of The City of Peterborough.

The tool provides bus locations, predicted arrival and departure information as well and service changes for all fixed route transit operations. 

“This is a key advancement to transit service in Peterborough,” said Councillor Keith Riel. “Knowing where your bus is before you leave home is a game changer for transit customers.” 

The new tool is available on the Peterborough Transit Routes and Schedules page and is tool is mobile-friendly, with full functionality on smartphones and tablets. Transit customers who don’t have access to the internet can call 705-745-0525 to find out the real-time location of their bus. 

“The Trip Planner will allow customers to ride with confidence, providing reliable, step-by-step navigation from one destination to another, anywhere within the route system in real-time or for planning trips in advance,” said Riel.

Route Information 

Users can search the site based on the route of a transit stop. The map shows the real-time location of the bus(es) and their travel direction. Users can set favourite routes within the tool for enhanced convenience. 

Trip Planner 

The Trip Planner enables transit customers to select a starting location and a destination and set a time and date to see the suggested route and predicted travel time. 

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Peterborough Transit Making Route Changes Beginning Sept. 3

Peterborough Transit is implementing route service changes beginning on Sept. 3, announced on Monday afternoon.

File Photo.

The changes will streamline some routes, improving efficiency and helping to ensure buses are on schedule according to a press release. It also accommodates seasonal transit when schools resume and businesses return to regular operation after the summer season.

Late-night service returns on Route 5 The Parkway and Route 6 Sherbrooke. Route 11 and 11A Water will resume weekday service. Peterborough Transit will continue using conventional and on-demand service on weeknights, Saturdays and statutory holidays.

The following are the route changes:

Route 4: Weller

• Route 4 Weller will travel to the Museum from Sherbrooke Street at Woodglade Boulevard via the Peterborough Terminal in the eastbound direction and the reverse in the westbound direction. There is a new bus stop on Glenforest Boulevard at Denure Drive in the westbound direction.

• Route 4 Weller will no longer be servicing the Chandler Crescent area. Route 9 Parkhill will now service this area.  

Route 5: The Parkway Southbound / Route 8 Monaghan Southbound

• Route 5 The Parkway and Route 8 Monaghan, in their southbound direction, will now be servicing new stops at the Shorelines Casino and the GO Transit park-and-ride lot on Fisher Drive. These currently service these stops in the northbound direction.

Route 6: Sherbrooke

• Route 6 Sherbrooke will now travel from Sherbrooke Street to Woodglade Boulevard, then to Kawartha Heights Boulevard, to Spillsbury Drive, to Fortye Gate, to Foryte Drive, to Stenson Boulevard, to Fleming College Way and the reverse in the eastbound direction.

• Route 6 Sherbrooke will no longer travel on Brealey Drive to Fleming College. Route 9 Parkhill will now service this area. 

Route 9: Parkhill

• Route 9 Parkhill will continue west on Parkhill Road to service Chandler Crescent. From Parkhill Road, the route will turn left onto Brealey Drive to Fleming College and then reverse in the opposite direction. There will be new bus stops in both directions on Brealey Drive at Glenforest Boulevard and on Brealey Drive at Ireland Drive. There will also be a new stop in the westbound direction at Chandler Crescent.

• Route 9 Parkhill will no longer travel from Parkhill Road to Ravenwood Drive to Glenforest Boulevard, to Woodglade Boulevard, to Kawartha Heights Boulevard, to Pillsbury Drive, to Fortye Gate, to Fortye Drive, to Stenson Boulevard and to Fleming College Way. Route 6 Sherbrooke will now service this area. 

Route 5: The Parkway

Evening weekday and Saturday Route 5A The Parkway trips will depart hourly:

• Southbound from the terminal to Fleming College between 8:02 p.m. and 11:02 p.m.

• Northbound from Fleming College to the Peterborough Terminal between 8:05 p.m. and 3:05 a.m.

Route 6: Sherbrooke

The weekday departure from Trent Bata at 7:40 p.m. will end at the Peterborough Terminal.

Evening weekday and Saturday trips will operate as follows:

• From Trent Bata to the terminal: Every 30 minutes from 8:10 p.m. to 11:10 p.m. and hourly from 11:10 p.m. to 2:10 a.m.

• From The terminal to Trent Bata: Every 30 minutes from 8:02 p.m. to 11:32 p.m.

• From The terminal to Trent Bata via Armour Rd and Trent Gzowski: Hourly from 8:32 p.m. to 2:32 a.m.

• From The terminal to Fleming College:  Hourly from 7:32 p.m. to 2:32 a.m.

• From Fleming College to the terminal: Hourly from 7:40 p.m. to 10:40 p.m.

Route 11 and 11A: Water

Weekday service resumes following the summer break, providing direct service from Trent University to Traill College and the Peterborough Terminal.

Construction Detours 

Three major City of Peterborough infrastructure projects are ongoing into fall 2023, resulting in the ongoing Peterborough Transit detours listed below:  

• Lansdowne Street from Park to George: Out-of-service stops in both directions affecting Lansdowne Route 7A, Chemong Route 2, and Technology Route 10.

• Armour Road from Hunter Street to Clifton Street: Detour on Lansdowne Route 7A northbound trips via Rogers to Dufferin

• Parkhill Road to George Street: Detour on Parkhill Route 9 and Water Route 11A via McDonnel Street

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Seasonal Changes to Peterborough Transit Routes Effective April 30

Peterborough Transit will implement seasonal changes to some of its routes beginning April 30.

photo courtesy of the city of peterborough.

Route 5 The Parkway

Weekday Southbound and Northbound routes will operate on hourly service from 7:45 p.m. until 11:35 p.m.On Sunday the last trip will depart at 7:35 p.m.Late night service will be suspended

Route 6 Sherbrooke

Westbound 7:22 a.m. trip will be cancelledWestbound and Eastbound will operate with regular 30-minute service from 7:40 p.m. to 11:50 p.m.Late night service will be suspended

Route 7 Lansdowne

The 7:50 a.m. trip from Willowcreek to Fleming will be suspended.Route 7 will follow the 7A seasonal route from May to October, via Ashburnham, the Lift Lock and Hunter.. Stops on Rogers Street between Maria Street and Hunter Street will continue to be served by Route 4 trips.

Route 10 Technology Drive

Afternoon service will be reinstated with trips from the terminal departing at 2:15 p.m., 2:50 p.m. and 3:25 p.m.

OnDemand/Pink Community Bus

Afternoon service from 1:15 p.m. to 5:15 p.m. will be suspended

Route 11 Water

Route 11 and 11A Water serving Trent University will be suspended

Stay up-to-date with service changes

Transit customers are encouraged to check route schedules and stay up-to-date with adjustments to Transit routes, including weather delays, service interruptions and cancellations:

Follow Peterborough Transit on Twitter: @ptbo_transit, or subscribe to text/SMS or email updates through MyBEAT.

Plan your trip with Google Maps or the Transit appVisit our service alerts webpage for real-time Twitter Timeline updates on peterborough.ca/TransitServiceAlerts

Customer service can be reached at 705-745-0525.

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Peterborough Transit Presents Free Grade 8 March Break Transit Quest

The Grade 8 Transit Quest program encourages students to use Peterborough Transit by providing them with a free transit pass for the March Break through GreenUp. (March 10 to 19)

photo courtesy of peterborough transit.

Participants can use this transit pass to travel to featured attractions and businesses which they check off on their Transit Quest Passport.

The Quest works to increase the City youth’s familiarity of the Peterborough Transit system as they begin to travel independently. By increasing comfort at this age, transit can become a mode of transportation that is both normal and accessible. Navigating their local transit service helps students build a life skill, one that they will use as they get part-time jobs, go off to school and move or travel to other cities.

For event details or more information, contact Ashley Burnie.

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Applications Open For the City of Peterborough’s New Transit Liaison Committee

The City of Peterborough is accepting applications for the new Transit Liaison Committee until March 10 at 4:30 p.m.

photo courtesy of the city of PETERBOROUGH.

The mandate of the Transit Liaison Committee is to connect customers and stakeholder groups directly to Transit staff.

Applicants must be a resident of the City of Peterborough who rides Peterborough Transit. Applicants will need to indicate which of the following positions they are applying for:

• Transit Rider – Conventional Transit Service

• Transit Rider – Specialized Van/Mobility Transit Service

Applications will be reviewed by the Citizen Appointment Selection Committee and an interview may be required. The Citizen Appointment Selection Committee will recommend appointees to Council for their consideration.

The Peterborough Transit Liaison Committee will include:

• City Councillor - transportation chair

• City Councillor - councillor at large

• Transit rider - conventional transit service (two positions)

• Transit rider - specialized van/mobility transit service (two positions)

• A representative from each of the following organizations:

• Accessibility Advisory Committee

• Age Friendly Peterborough

• Council for Persons with Disabilities

• Fleming College Student Association

• Peterborough Green Up

• Trent Central Student Association

The new Transit Liaison Committee will complement Peterborough Transit’s existing communication channels to solicit and receive public feedback, including the online Transit Feedback Form, online Driver Appreciation Form and the in-person customer ambassador program.

Applications are available online, and hard copies are available at the Clerk’s Office at City Hall (500 George St. N)

Completed applications may be submitted online, dropped off or mailed to City Hall no later than March 10.

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Peterborough Transit Adjusting Services For the Holidays and January

Peterborough Transit has made service adjustments for all routes for the holiday season from Saturday until Jan. 7, announced on Friday.

All Route 11 and 11A Water trips will be suspended from Christmas Eve until Jan. 8, with regular weekday service resuming on Jan. 9.

On Saturday, all routes end early, with the last trip departing no later than 7:15 p.m. (7:33 p.m. on Route 3 Park). Evening PTBOnDemand service will not be available.

There will be no service on Christmas Day and New Year’s Day.

On Boxing Day, a Holiday/Sunday service schedule will be in place, with the last trip departing no later than 7:15 p.m. (or 7:33 p.m. on Route 3 Park). Evening PTBOnDemand service will not be available.

On all routes, late evening trips departing after 11:32 p.m. are suspended between the period of Friday 23 until Jan 7. (please note: late evening trips information was updated at 10:30 a.m. on Friday)

On Dec. 31 all routes end early with the last trip departing no later than 7:15 p.m. (7:33 p.m. on Route 3 Park). Evening OnDemand service will not be available. Extended New Year’s Eve service will not be offered this year.

Transit Customer Service desk

The Customer Service desk at the Simcoe Street Terminal will operate with adjusted hours for the holiday period.

• Saturday, Dec. 24: 9 a.m. to 4:30 p.m.

• Sunday, Dec. 25: closed

• Monday, Dec. 26: 9 a.m. to 4:30 p.m.

• Tuesday, Dec. 27 to Friday, Dec. 30: 8:30 a.m. to 8 p.m.

• Saturday, Dec. 31: 9 a.m. to 4:30 p.m.

• Sunday, Jan. 1: closed

Regular hours resume at the Simcoe Street Bus Terminal on Monday, January 2, 2022.

For questions about Transit service, please call Transit Operations at 705-745-0525 or by email at transitoperations@peterborough.ca.

Service changes to Routes 3, 4 effective Jan. 2, 2023

Starting on Jan. 2, weekday service on Route 3 Park will operate hourly after 9 a.m. and Route 4 Weller will be reduced to operate hourly as Peterborough Transit continues to work towards providing more stable service for our customers during staffing challenges.

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Holiday Adjustments to Peterborough Transit Service Routes Announced

Peterborough Transit service adjustments for all routes will be made during the holiday period from Dec. 24 until Jan. 7 announced on Thursday.

File Photo.

All routes will end early on Dec. 24, with the last trip departing no later than 7:15 p.m. (7:33 p.m. on Route 3 Park).

There will be no service on Dec. 25 and Jan. 1.

On Dec. 26, a Holiday/Sunday service schedule will be in place, with the last trip departing no later than 7:15 p.m. (or 7:33 p.m. on Route 3 Park).

Routes will end early on Dec. 31, with the last trip departing no later than 7:15 p.m. (7:33 p.m. on Route 3 Park). Extended New Year’s Eve service will not be offered this year.

Evening PTBOnDemand service will not be available on these evenings.

All Route 11 and 11A Water trips will be suspended from Dec. 24 until Jan. 8, with regular weekday service resuming on Jan. 9.

On all routes, late evening trips departing after 11:32 p.m. are suspended between the period of Dec. 24 until Jan. 7.

The Customer Service desk at the Simcoe Street Terminal will operate with adjusted hours for the holiday period:

• Saturday, Dec. 24: 9 a.m. to 4:30 p.m.

• Sunday, Dec. 25: closed

• Monday, Dec. 26: 9 a.m. to 4:30 p.m.

• Tuesday, Dec. 27 to Friday, Dec. 30: 8:30 a.m. to 8 p.m.

• Saturday, Dec. 31: 9 a.m. to 4:30 p.m.

• Sunday, Jan. 1: CLOSED

Regular hours resume at the Simcoe Street Bus Terminal on Jan. 2.

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Peterborough Transit Service Changes as of Oct. 30

Peterborough Transit is adjusting some services starting Friday, using On Demand Transit Service and helping to ensure the provision of consistent, reliable service.

File photo.

Changes include increasing the use of On Demand Transit Service (PTBOnDemand) in the evenings to replace some regularly scheduled services, reducing some community bus services and some trip time adjustments to streamline transfers between routes.

PTBOnDemand will replace some regular service routes on weekday evenings in addition to Saturday evening for a more efficient delivery of transit. On Demand Transit makes trips more convenient by offering a direct ride for customers to locations closer to where they want to go without the need to transfer between buses.

On Demand Transit does not require users to have a cell phone or data. Customers can call 705-745-5801 or use the PTBOnDemand app to schedule their trip by identifying their pick-up and drop-off transit stops. The route planning software determines the route based on the destinations in coordination with other customer requests with similar destinations.

Updated route schedules and service details are posted at peterborough.ca/TransitRoutes.

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Peterborough Transit Provide Services Changes Effective Oct. 30

Peterborough Transit has provided updated route schedules and service details that are effective on Oct. 30 announced on Monday.

Changes include increasing the use of On Demand Transit Service (PTBOnDemand) in the evenings to replace some regularly scheduled services, some trip time adjustments to improve reliability and reducing some community bus service according to their press release.

The upcoming list are service adjustments made to the transit system:

• PTBOnDemand

• Route 2 Chemong

• Route 3 Park

• Route 4 Weller

• Route 5 The Parkway

• Route 6 Sherbrooke

• Route 7 Lansdowne

• Route 8 Monaghan

• Route 9 Parkhill

• Route 10 Technology Drive

• Route 11 Water

• Route 22 Blue Community Bus

• Route 23 Red Community Bus

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Peterborough Transit Making Service Changes Amid Challenges Starting Oct. 30

Peterborough Transit increasing the use of On Demand Transit Service in off-peak hours, trip time adjustments and reducing some community bus services starting on Oct. 30.

The changes are to help ensure consistent, reliable transit service while the service continues to deal with high rates of absenteeism and the challenging labour market according to the City of Peterborough. Those factors have contributed to the need to regularly cancel scheduled trips on routes.

On Demand Transit uses smart technology to move around the city, adjusting the bus route based on where customers are leaving from and where they need to get to.

It was a pilot program in a limited area of the City since March 30 and during Saturday evening service from 8 p.m. to 11:45 p.m. Beginning Oct. 30, On Demand Transit will replace some fixed routes throughout the City in off-peak hours to better serve customers.

Customers can download the PTBOnDemand app for their smartphones or tablets and create an account or call Peterborough Transit at 705-745-5801 to book a same-day trip.

When a customer requests a trip,  the system will look for the next trip available based on the customer’s trip pick-up and drop-off locations and number of people travelling together according to the City of Peterborough.

Customers who book their trip using the PTBOnDemand app are able to track the real-time location of the vehicle including information on when they will be picked up and dropped off.

Please visit the Peterborough Transit website www.peterborough.ca/OnDemand for additional details about PTBOnDemand.

Customers with questions on the route schedules can contact Peterborough Transit directly by phone at 705-745-0525 or by email at transitoperations@peterborough.ca.

Customers are encouraged to check their schedules and stay up to date with adjustments to Transit routes, including weather delays, service interruptions and cancellations:

• Follow Peterborough Transit on Twitter: @ptbo_transit

• Subscribe to text/SMS or email updates through MyBEAT

• Visit our service alerts webpage for real-time Twitter Timeline updates on peterborough.ca/TransitServiceAlerts.

Updated routes will be posted online at www.peterborough.ca/TransitRoutes or by phone at 705-745-0525 starting Oct. 17.

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