The City's Social Services Office Continues Extended Office Hours

The City of Peterborough’s Social Services office continues to offer extended hours at their location in Charlotte Mews at 178 Charlotte St., announced on Friday.

Photo by Keegan Beekers.

They are open from 8 a.m. to 5 p.m. Monday to Friday as part of a pilot project that began on Oct. 1.

By extending regular office hours, Social Services aims to improve in-person access to services for individuals working, attending school, or having other commitments during traditional business hours, according to the City.

The Social Services office can be contacted during office hours by calling 705-748-8830. Outside of regular business hours, Social Services maintains after-hours emergency services that can be accessed by calling 705-926-0096.

The six-month pilot project to test extended office hours for Social Services will continue until April 1, 2024. Social Services staff will track how well individuals use the extended hours, response times and client feedback, which will be considered when reviewing the effectiveness of extended hours.

Engage with us on social media on Twitter, Instagram, Facebook, Tiktok, Youtube and LinkedIn. Write to us at tips@ptbocanada.com. Sign up for our newsletter here.