Update On City Services As We Enter Yellow Protect Zone
/With the area entering a Yellow zone, the City of Peterborough has released the following update on city services…
“With the Province announcing that the Peterborough Public Health region will shift to the Yellow - Protect designated zone in the Province’s re-opening framework, certain City of Peterborough facilities will be re-opening for limited in-person services while continuing to encourage remotely accessing services by phone and online when possible.
Please see the following list, visit online at www.peterborough.ca, or call 705-742-7777 to check on details for a specific City facility or service as operating details may vary by facility and service.
The City encourages residents to connect online through www.peterborough.ca or use phone services whenever possible to reduce the physical traffic through municipal facilities as a way to follow the public health guidance on physical distancing.
Services such as emergency services, public works, transit, social services, and wastewater treatment, have continue uninterrupted.
Strict safety measures for City services and facilities remain in place based on public health guidelines.
New decisions may be made affecting municipal services and facilities as the situation continues to evolve. For an up-to-date list of affected municipal services and facilities, please visit www.peterborough.ca/covid19. Subscribe to receive updates directly to your email inbox at www.peterborough.ca/subscribe.
Arena Division
Arena Division will re-open all facilities on Tuesday, February 16 with previously scheduled bookings, following public health measures under the revised Provincial response framework.
Arena Division Customer Service remains closed to public access. Staff continue to work remotely to accommodate as many facility rentals as possible in a timely manner. Requests can be submitted using the online request form.
The Evinrude Banquet Hall and Kinsmen Boardroom remain closed at this time.
New ice rental requests beyond March 31 for City Arenas will not be accepted until further notice. Additional communication on spring/summer facility availability will be provided at a later date.
Further details on safety measures in place, safety protocols and City-run programs can be found on the Arenas page of the City website www.peterborough.ca/arenas.
Staff are available by calling 705-742-7777 ext. 2577 or by email at arenadivisionbookings@peterborough.ca.
Art Gallery of Peterborough
The Art Gallery of Peterborough will re-open on Thursday, February 18 for by-appointment visits only. Visit www.agp.on.ca or call 705-743-9179 for details on how to book an appointment to visit the gallery and for operating hours.
Building Services
The reception area in Building Services will be available for Infrastructure and Planning Services customers with people still being encouraged to access services online or by phone 705-742-7777 ext. 1892 whenever possible. Visit www.peterborough.ca/building for information, forms, and the application process.
City Hall
City Hall will re-open for in-person services starting February 22, 2021 with public health measures in place.
Starting February 22, the City Clerk’s Office will resume limited in-person services by appointment only. Contact 705-742-7777 ext. 1820 for more information.
City staff are available by phone or email. For assistance with contacting an individual staff member or department, please call 705-742-7777 or email cityptbo@peterborough.ca.
City Council
City Council will meet virtually for its meeting on February 22, 2021. The date for the return to in-person Council meetings has not yet been determined.
Community Services
Community Services, Arts, Culture and Heritage, Public Art and the Heritage Preservation Office are available by calling 705-742-7777 ext. 1822 or by email at communityservices@peterborough.ca.
Peterborough Museum and Archives
The Peterborough Museum and Archives will re-open for by-appointment visits starting February 22, 2021. Book an appointment online at www.peterborough.ca/museum or by calling 705-743-5180.
Peterborough Public Library
The Library will continue with curbside pickup service until February 20, 2021, with access to the Main Branch of the Library limited to pickup services. On Feb. 23, access to the Main Branch will re-open for browsing with public health measures in place.
The DelaFosse branch remains closed at this time. Further details are available online at www.ptbolibrary.ca.
Peterborough Sport and Wellness Centre
Peterborough Sport and Wellness Centre will re-open for in-person services starting February 16, 2021 with the following hours of operation:
Monday through Friday – 6 a.m. to noon and 3:30 p.m. to 10:30 p.m.
Saturday and Sunday – 7 a.m. to 3 p.m.