City of Peterborough's X Account Hacked; Username Has Been Reaquired
/The City of Peterborough's X account — formerly Twitter —was hacked and taken over by another account, reported on Sunday.
Photo by Keegan Beekers.
Photo by Keegan Beekers.
We’ve reached 20,000 followers on Twitter, a message of 🙏 from our https://t.co/s9wVoAE6QL Co-Founder @neilmorton. #socialmedia #community @TwitterCanada pic.twitter.com/H3SPyahVak
— PTBO_CANADA 🇨🇦 (@Ptbo_Canada) October 4, 2019
Yes, it rocked again. Community building. Twitter tells it best...
Wow! @Ptbo_Canada @ptbois having a time at the 2014 @HootenannyPTBO pic.twitter.com/UmTneqAYoM
— Mike Judson (@Mike_Judson) August 10, 2014
@USSMUSIC! @Ptbo_Canada! @HootenannyPTBO! great night pic.twitter.com/NkDeh82HQ6
— Holly Mac (@heddinjury) August 10, 2014
@USSMUSIC has the @HootenannyPTBO pushed back to Spankys in @Ptbo_Canada. Awesome show. pic.twitter.com/lqWB6cMe2b
— Ryan Lalonde (@rylalonde) August 10, 2014
#theSilverHearts are better than any old band you hear on the radio. By a billion. @HootenannyPTBO @Ptbo_Canada pic.twitter.com/mgfrPJoyfU
— mélanie⚡ (@melanella) August 10, 2014
@Ptbo_Canada The Silverhearts. pic.twitter.com/XFfLyoEdWH
— Cheri Patrick (@KidzFirstPtbo) August 10, 2014
Charlie Glasspool went for a slice then kept playing atop the @thenkptbo patio. @SlvrHrts at @HootenannyPTBO pic.twitter.com/Ahfxks0OOD
— Jason Stabler (@Stabler_Ptbo) August 10, 2014
Here is some muscial commitment in @Ptbo_Canada riding the bus to @HootenannyPTBO thats a BIG BASS pic.twitter.com/8IjVRAAE8a
— K Hanes (@crazykhanes) August 9, 2014
@GertisPub the best bar on #HunterStreet with @BIGSRAM for the #hootenannyonhunter @Ptbo_Canada @PtboCanada pic.twitter.com/Fn0PGii9J5
— Abs (@LongHairedLass) August 9, 2014
Great night @Ptbo_Canada @HootenannyPTBO thanks @jonnytrash @GertisPub and the crew! Rock & Roll on Hunter ST pic.twitter.com/CTixvLQuBA
— Green Eyewear (@greeneyewear) August 10, 2014
Hey @Ptbo_Canada. You're welcome. @HootenannyPTBO
— Hunter Street (@HunterStPtbo) August 10, 2014
More and more businesses are getting on Twitter in the downtown core as they recognize the value of social media, but also the downtown and its streets. The DBIA has run a terrific Twitter account for some time @downtownPtbo. More recently, Hunter Street is being represented @hunterstptbo and now George Street is on Twitter @georgestptbo. Email us—or better yet, tweet us—when other street accounts get activated downtown.
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Colin Purcell's little girl lost her beloved Teddy Bear on the weekend during a walk. He turned to Twitter to help bring it back to her. Here's what happened...
@Ptbo_Canada Very sad little girl lost her Teddy bear. He's light brown, wearing a diaper, perhaps near Lansdowne Walmart bike racks. #PTBO
— Colin Purcell (@41elmdale) September 15, 2013
Then we retweeted it along with 7 others.
And then look what was found and brought into Walmart service desk...
@41elmdale @Ptbo_Canada Found it!! It's waiting for you at courtesy desk! Safe and sound! My bro in law in the assistant and he found him!
— Jessi Gould (@JessiGould1) September 16, 2013
And here's a picture of Teddy waiting for Colin's little girl...
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Every city needs its heroes—real and imagined. Well, Peterborough has a new superhero on Twitter: Batman. He says in his Twitter bio he is "Watching over the great city of Peterborough... the Dark Knight of Peterpatch" He has tweeted from various destinations in Peterborough (see pics below). Follow Batman Peterborough on Twitter @Ptbo_Batman. Fun stuff.
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The City of Peterborough has taken a big step—they are on Twitter and tweeting @CityPtbo. We wanted to find out why they took this step now, and the back story on how it came together. Heather Watson, Councillor Services Assistant with the City of Peterborough, explains in this interview.
PTBOCANADA: This is a big step for the city. How much planning and logistics went into deciding to activate this account? Has it been in the works for a while? Many internal conversations? What were your main concerns in joining Twitter?
WATSON: There has been a group working on a social media policy since the Mayor was elected in 2010. After much collaboration, a social media policy was adopted by Council in the Spring of this year. The policy and accompanying procedure explored the use of various social channels by each of the departments within the City. Concerns discussed and addressed were the timely responses to postings, regular monitoring and security (password management, who has access etc.).
The Mayor's Office was not involved in the working group, however we did have input once a draft policy was presented. Our concern was to ensure that members of Council would be free to maintain social media profiles and respond to their constituents in a way that they saw fit. We also wanted to know that staff who managed the accounts were able to respond to requests made through social channels in a timely way to provide good customer service.
PTBOCANADA: Who will be looking after the account and will it be monitored during weekdays only? Will there be interaction with Tweeters (aka "tweeps") who have questions/concerns?
WATSON: Any City department or program can start a social profile. As in the case of the City of Peterborough Twitter account, staff are assigned to be responsible for the management, monitoring and responding to queries. The @CityPtbo is managed through Corporate Services staff member Sharron Hayton. The account will be monitored Monday to Friday 8:30 a.m. to 4:30 p.m.. The purpose of the account is to relay messages as it relates to media releases and information that is already public. Interaction with tweeps will be responsive to questions and to refer them to the right channel.
PTBOCANADA: What is the main "mission" of the account?
WATSON: To get messages out to City residents in a timely way and to respond to customer service inquiries.
PTBOCANADA: Do you see this as another step in the city embracing the age of social media? Mayor Bennett, of course, has been on Twitter for a while.
WATSON: Yes. This is something that Mayor Bennett has been encouraging since being elected. Now that a policy has been adopted by Council, citizens can expect to see more engagement through social channels. He was the first Mayor to tweet in the City of Peterborough, has held two Twitter Town Halls to engage citizens and he proclaimed June 30, 2013 as Social Media Day in the City to recognize the important role that social media plays in our community.
PTBOCANADA: Will it be used in times of emergency for the city?
WATSON: This account will be used to get timely information out to citizens during times of emergency.
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Note: Watson notes there are a number number of City departments/programs that currently maintain Twitter sites. Here they are:
Peterborough Airport: @PtboAirport
GPA EDC: @PtboEcDev
Peterborough Fire Services: @PtboFireRescue
Peterborough Museum & Archives: @OntheHill3
Peterborough Lakefield Police: @PLCPS
Peterborough Sport & Wellness Centre: @PSWC1
Peterborough Transit: @PeterboroughTr1
Peterborough Utilities: @ptbo_utilities
Riverview Park & Zoo: @RiverviewZoo
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