City of Peterborough's X Account Hacked; Username Has Been Reaquired
/The City of Peterborough's X account — formerly Twitter —was hacked and taken over by another account, reported on Sunday.
Photo by Keegan Beekers.
Peterborough Blogs
PTBOCanada Reaches 20,000 Fans On Twitter
/PTBOCanada.com has reached a big milestone on our Twitter platform, reaching 20,000 fans.
Twitter is where it all started for us back in October 2009. After that, we launched this here website—which turns 10 years old in 2020!—and then our Facebook (25,500+ fans) and Instagram (13,400+ fans) platforms.
Watch a message from our PTBOCanada.com Co-Founder Neil Morton on the milestone and the impact the community has on it…
PTBOCanada Reaches 10,000 Fans On Instagram, Now 54,000+ Combined Between Our Social Media Channels
/Exciting news for the team here at PTBOCanada, as our Instagram channel highlighting great photos, video and stories of Peterborough & the Kawartha has reached 10,000 fans.
This is an awesome milestone for us on Instagram, and means that all three of our social media platforms now have at least 10,000+ fans—we have 19,500+ on our Twitter page and 24,750+ on our Facebook page.
Combined, we have now reached 54,000+ fans between our social media channels…
Thank you Peterborough & the Kawarthas and to all our fans from across the country and around the world! We are grateful!
Follow us on Instagram here.
Follow us on Twitter here.
Follow us on Facebook here.
Contact our Brand Strategist Aaron Elliott at aaron@ptbocanada.com to learn more about how we can get the word out about your local business.
Engage with us on social media on Twitter, Instagram and Facebook. Write to us at tips@ptbocanada.com. Sign up for PTBOBuzz newsletter here. Watch our PTBOCanada Love video here.
Social Media Branding On Full Display To Attract People To Downtown Peterborough
/More and more businesses are getting on Twitter in the downtown core as they recognize the value of social media, but also the downtown and its streets. The DBIA has run a terrific Twitter account for some time @downtownPtbo. More recently, Hunter Street is being represented @hunterstptbo and now George Street is on Twitter @georgestptbo. Email us—or better yet, tweet us—when other street accounts get activated downtown.
Tip us at tips@ptbocanada.com. Follow us on Twitter and Instagram, and Like us on Facebook.
The Amazing Story Of How Twitter Brought A Teddy Bear Back To A Peterborough Girl
/Colin Purcell's little girl lost her beloved Teddy Bear on the weekend during a walk. He turned to Twitter to help bring it back to her. Here's what happened...
Then we retweeted it along with 7 others.
And then look what was found and brought into Walmart service desk...
And here's a picture of Teddy waiting for Colin's little girl...
Tip us at tips@ptbocanada.com. Follow us on Twitter and Instagram, and Like us on Facebook.
Peterborough Gets Its Own Batman On Twitter @Ptbo_Batman
/Every city needs its heroes—real and imagined. Well, Peterborough has a new superhero on Twitter: Batman. He says in his Twitter bio he is "Watching over the great city of Peterborough... the Dark Knight of Peterpatch" He has tweeted from various destinations in Peterborough (see pics below). Follow Batman Peterborough on Twitter @Ptbo_Batman. Fun stuff.
Tip us at tips@ptbocanada.com. Follow us on Twitter and Instagram, and Like us on Facebook.
The City Of Peterborough Embraces Social Media By Joining Twitter @CityPtbo
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The City of Peterborough has taken a big step—they are on Twitter and tweeting @CityPtbo. We wanted to find out why they took this step now, and the back story on how it came together. Heather Watson, Councillor Services Assistant with the City of Peterborough, explains in this interview.
PTBOCANADA: This is a big step for the city. How much planning and logistics went into deciding to activate this account? Has it been in the works for a while? Many internal conversations? What were your main concerns in joining Twitter?
WATSON: There has been a group working on a social media policy since the Mayor was elected in 2010. After much collaboration, a social media policy was adopted by Council in the Spring of this year. The policy and accompanying procedure explored the use of various social channels by each of the departments within the City. Concerns discussed and addressed were the timely responses to postings, regular monitoring and security (password management, who has access etc.).
The Mayor's Office was not involved in the working group, however we did have input once a draft policy was presented. Our concern was to ensure that members of Council would be free to maintain social media profiles and respond to their constituents in a way that they saw fit. We also wanted to know that staff who managed the accounts were able to respond to requests made through social channels in a timely way to provide good customer service.
PTBOCANADA: Who will be looking after the account and will it be monitored during weekdays only? Will there be interaction with Tweeters (aka "tweeps") who have questions/concerns?
WATSON: Any City department or program can start a social profile. As in the case of the City of Peterborough Twitter account, staff are assigned to be responsible for the management, monitoring and responding to queries. The @CityPtbo is managed through Corporate Services staff member Sharron Hayton. The account will be monitored Monday to Friday 8:30 a.m. to 4:30 p.m.. The purpose of the account is to relay messages as it relates to media releases and information that is already public. Interaction with tweeps will be responsive to questions and to refer them to the right channel.
PTBOCANADA: What is the main "mission" of the account?
WATSON: To get messages out to City residents in a timely way and to respond to customer service inquiries.
PTBOCANADA: Do you see this as another step in the city embracing the age of social media? Mayor Bennett, of course, has been on Twitter for a while.
WATSON: Yes. This is something that Mayor Bennett has been encouraging since being elected. Now that a policy has been adopted by Council, citizens can expect to see more engagement through social channels. He was the first Mayor to tweet in the City of Peterborough, has held two Twitter Town Halls to engage citizens and he proclaimed June 30, 2013 as Social Media Day in the City to recognize the important role that social media plays in our community.
PTBOCANADA: Will it be used in times of emergency for the city?
WATSON: This account will be used to get timely information out to citizens during times of emergency.
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Note: Watson notes there are a number number of City departments/programs that currently maintain Twitter sites. Here they are:
Peterborough Airport: @PtboAirport
GPA EDC: @PtboEcDev
Peterborough Fire Services: @PtboFireRescue
Peterborough Museum & Archives: @OntheHill3
Peterborough Lakefield Police: @PLCPS
Peterborough Sport & Wellness Centre: @PSWC1
Peterborough Transit: @PeterboroughTr1
Peterborough Utilities: @ptbo_utilities
Riverview Park & Zoo: @RiverviewZoo
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