CMHA HKPR Awarded Highest Possible Accreditation By "Focusing On What Matters Most'
/The Canadian Mental Health Association Haliburton Kawartha Pine Ridge (CMHA HKPR) branch has been awarded Accreditation with Exemplary Standing from Accreditation Canada, its highest possible designation.
Photo by Luke Best.
This is the second consecutive time CMHA HKPR has been awarded with this distinction.
Every four years, a team of Accreditation Canada surveyors are invited to CMHA HKPR to evaluate hundreds of criteria, based on best practices in the areas of health care quality and safety.
Based on a site visit in late May and early June 2022, Accreditation Canada has advised that CMHA HKPR met or exceeded 99.8% (504 of 505) total criteria. This is the organizations best-ever result.
“This achievement is a huge acknowledgement that can be attributed to all of the hard work and dedication of our staff and volunteers at CMHA HKPR” said Mark Graham, CEO. “Providing high-quality mental health care over the past two plus years, within the constraints of a global pandemic has challenged us. And yet throughout those years, and evidenced at our on-site survey, our employees have continuously demonstrated all the qualities that make them such an exceptional team of committed and hardworking people, who are here to provide excellent client-centred mental health care and support. Theirs is a remarkable achievement.”
The on-site Accreditation survey team specifically commended CMHA HKPR in being “focused on what matters the most”.
Surveyors noted that:
their response to the COVID-19 pandemic was and is client-centred
they are responsive to the increased complexity of client issues and the multiple challenging determinants of health that affects clients’ wellbeing
that staff are “passionate and dedicated to their work”, with a “dedication to helping others and teamwork that could not be more evident”
that they have a “collaborative, positive and cooperative” work environment
that their leadership team is “strong, committed, and talented’
their collective relationships with our community and health care providers are strong and positive
a culture of quality improvement and how best to serve clients is embedded into their day-to-day operations
their Board is diverse, talented, committed, passionate, and is well-aligned with the Mission, Vision, and Values of the organization
