The City of Peterborough has provided an update on details released on how Social Services clients and vendors typically receive cheques, statements, or letters by mail for January.
Due to an anticipated backlog at Canada Post, clients and vendors who typically receive Social Assistance payments mailed can pick up their December cheques from the Social Services Office, 178 Charlotte St starting Jan. 2.
Office hours are Monday to Friday, 8 a.m. to 5 p.m.
People must show identification when picking up cheques, statements, or letters at Social Services.
For clients who can receive direct deposit, Social Services is encouraging them to arrange for direct deposit or reloadable payment cards as an alternative and to ensure they are signed up for the MyBenefits program to track payments and support communication.