Voice of Business: Let's Get Digital

Despite the pandemic and its restrictions on personal interactions largely behind us, there’s no sign that people’s habits are going to revert right back to 2019.

This is especially true when we talk about our online habits. The expectation to find what you want, book an appointment, order a product, or communicate with businesses online is expected to increase.

Additionally, businesses eager to move out of the pandemic are finding it tricky to hire enough staff to meet their goals. Digital automation is key to making do with less, including integrated inventory systems, team management software, and automatic lead generation. Any tool that cuts down on workload has become a valuable asset to maximize the effectiveness of the people they have.

To help local businesses make effective digital investments, the Peterborough and the Kawarthas Chamber of Commerce has re-launched our Digital Main Street program.

The Chamber has received a grant from the Digital Main Street program for a two-year Digital Service Squad (DSS) program, which provides small business owners with the tools, personalized technical support and access to funding needed to digitally transform their businesses. The role of the DSS is to empower small businesses across the region to navigate new tools to remain competitive.

The DSS is the cornerstone of Digital Main Street, with trained specialists who meet with brick-and-mortar small businesses, at no cost, to help them complete an online assessment and to introduce them to online training modules designed to build their digital knowledge and skills.

This one-on-one DSS assistance includes support for basic website setup, Google Business Profiles, 360⁰ photos, social media presence and much more. Squad members are also trained to help qualified small businesses with the development of their Digital Transformation Plan and then with the application process for a $2,500 Digital Transformation Grant.

To qualify for the Digital Transformation Grant, business owners must:

  • Have a permanent brick-and-mortar location in Ontario

  • Employ one to 50 employees

  • Pay commercial property tax either directly or through commercial rent

  • Be a registered business in Ontario and/or incorporated

Applications for the Digital Transformation Grant opened on June 21, with eligible brick-and-mortar small businesses able to apply for a $2,500 grant to adopt digital tools and techniques. The current intake period for applications will remain open until Oct. 31, 2022 (or until funds have been exhausted). For more information about how to apply to the DTG or to access digital tools and training to improve your business, visit https://digitalmainstreet.ca/ to register on Digital Main Street and begin your journey.

Additionally, the federal government is launching the Canada Digital Adoption Program though the Ontario Chamber of Commerce, offering a grant of up to $2,400 toward adopting e-commerce solutions. The program also comes with a network of e-commerce advisors and our DSS can assist businesses in their e-commerce plan. For more details, visit https://www.peterboroughchamber.ca/canadian-digital-adoption-plan.html

To book a free consultation with a Digital Service Squad Team Member, contact Jacie Condon-Houghton at 705-201-1663 or Jacie@acorn30.com.

Investing in digital is key for all local businesses. We have experts available and grants to help make it happen. There’s no better time for local businesses to step up their digital game.

Content provided by the Peterborough and the Kawarthas Chamber of Commerce.

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Grand Opening of Pet Spa For Local Couple In Downtown Peterborough

Local couple and co-owners Janeine Sali and Ryan Brown had their grand opening of Peterborough’s newest animal paradise, Roman & Co. Pet Spa on Tuesday.

Co-owner Janeine Sali, grooming cockapoo Ellie, the business’s first-ever client in their grand opening on Tuesday. Photo by David Tuan Bui.

The pet spa offers grooming (nail trimming, de-shedding, etc.), cleaning and bathing for dogs only. Cat services are available in the future at an undisclosed date according to the couple.

Roman and Co. highlighted the importance of supporting local as they collaborated with several small businesses.

They sell products from Pip & Penny Co., a small business that makes pet bandanas. Pip also sells bowties and scrunchies for dogs and quilts and catnip pouches for cats online.

The spa sells gourmet dog cookies from Douro-based business HappyNess Cookies.

Sali had the business idea during the height of the pandemic but put plans into motion roughly two months ago.

The new entrepreneur said she could have made a career in several different paths with her love of animals but decided a pet spa was the best option.

“I really love the satisfying feeling of making a dog look good but making them feel comfortable," said Sali. “You really get to know them as an individual when they keep coming back. They become like one of your own.”

@ptbo_canada Meet Peterborough’s newest pet spa, @RomanCoPetSpa! Locally owned by couple Janeine Sali and Ryan Brown! Bring in your dog or cat for some grooming and/or a wash! #ptbo #ptbocanada #pet #pets #petlover #petsoftiktok #dog #dogsoftiktok #cat #catsoftiktok #smallbusiness #petspa #downtown #peterborough #supportlocal ♬ Hound Dog - Elvis Presley

The business took over the previous Mr. Brock Barber Shop located on 221 Brock St. The building has been a barbershop since the 1820s according to Sali. The spa is honouring the building’s history since its transformation such as keeping several relics and trademark items on display.

“I really want to keep a lot of the history alive,” said Sali. “We wanted to keep a lot of the things the same, keep all the antique stuff that was left here and a tribute month for all the people who were in here in past. It's an honour to be in this building.”

Sali had named the business after her German Shepard, Roman. The spa is open five days a week by appointment only and is closed on Sundays and Mondays.

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Seven Local Businesses Receive Starter Company Plus Grants

Peterborough & the Kawarthas Economic Development (PKED) awarded seven local small businesses $5000 each in funding to further support sustainable business growth.

Spring 2022 Starter Company Plus Grant Recipients holding large cheque in the lobby of VentureNorth From left to right: Voula Halliday (The Flavour Fix Co.), Matt Anderson (Chemong City Greens), Julie Drain (Your Furever Friend Professional Pet Services), Lewis Park (East City Guitar Co.), Jessica Blair (Follow Me Photography), Jenish Odigineyev (Odigski Media). Missing: Dave Bourgeois (Drumlin Cycle) Photo by Luke Best.

Twelve small businesses successfully completed the five-week online business training course offered by the Peterborough & the Kawarthas Business Advisory Centre (BAC). Based on the strength of their business plan and business pitch, the following businesses were each awarded a micro-grant:

·       Voula Halliday: The Flavour Fix Co., Peterborough, ON – Flavourful additions, including sprinkles, smears, slathers, dollops and spreads to transform your meals.

·       Matt Anderson: Chemong City Greens, Peterborough, ON – Organic micro-green grower and harvester; selling to restaurants and home consumers.

·       Jessica Blair: Follow Me Photography, Cavan-Monaghan, ON – Therapeutic photography service to capture and commemorate loved ones during the end phase of their lives.

·       Dave Bourgeois: Drumlin Cycle, Cavan-Monaghan, ON – Mobile bicycle repair and maintenance service for cyclists and commuter bicycles in Cavan-Monaghan township.

·       Julie Drain: Your Furever Friend Professional Pet Services, Douro-Dummer, ON – A registered veterinary technician offering dog training, behaviour programming and health support for the life of the pet.

·       Jenish Odigineyev: Odigski Media, Peterborough, ON – Videography services offering media shoots, full productions and editing services for program content, educational, and recruitment videos for businesses.

·       Lewis Park: East City Guitar Co., Peterborough, ON – Guitar manufacturing, repair and workshops located in East City.

“This intake of the Starter Company Plus program saw twelve businesses who launched and grew in the midst of the COVID-19 Pandemic. As a result of a constantly changing economic and public health landscape, these new businesses have grown to be resilient and adaptive.,” said Entrepreneurship Officer Madeleine Hurrell, who oversees the program for PKED.

Since its launch in 2017, the Starter Company Plus program through the BAC has assisted over 203 local entrepreneurs and over 162 small businesses. These small businesses have created over 190 jobs in our local economy.

“In Peterborough & the Kawarthas, we are lucky to have thriving and growing small businesses. We have seen our communities rally around entrepreneurs and small businesses. The Starter Company Plus program is an opportunity for new start-ups and expanding businesses to access workshop training and one-on-one consultations with BAC Business Advisors and local guest speakers.”

The Starter Company Plus program is designed to provide business training for entrepreneurs from aspiring to experienced, aged 18 and over in the City and County of Peterborough who are launching a business or expanding an existing business (operating for five years or less). To stay up to date on programs and workshops offered by the BAC, visit www.investptbo.ca/bac.

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StoosNews Spotlight: Check Out The Business Beat This Week Featuring RMT PTBO, Crook and Coffer, Sprint Physio and Wow Pit Crew

PTBOCanada is delighted to be running StoosNews columns each week here, spotlighting new businesses and startups in Peterborough and the Kawarthas. Here is this week’s edition…

RMT PTBO is safely tucked into their new space at 425 Water St. in the Kawartha Endodontics Building.

Owners Seana and Marie-Claire are excited to have designed their own space and look forward to continuing their registered massage therapy services with their team of practitioners. RMT offers professional, safe and effective massage therapy for everything from strains and sprains to pain relief, tendonitis, cramps, osteoarthritis, migraines and more.

The Crook and Coffer is a new English-style pub in downtown Peterborough.

Located at 231 Hunter St., owners Kim Cameron and John Clarke offer pub fare with a British flare, including pies, gourmet nachos, a plowman’s lunch, soups, scotch eggs and of course lots of selection for your accompanying pints.

Open Wednesday through Sunday with live music and Thursday and Saturday. Stop into 231 Hunter at Aylmer Street. Check them out online at crookandcoffer.com.

Sprint Physiotherapy and Sports Injury Clinic opened recently at 1097 Water Street in Peterborough’s North end.

Owner Rohan Shah offers Physiotherapy and Shockwave Therapy and will be adding massage therapy soon. Rohan provides longer hours, Monday to Friday 9 a.m. - 8 p.m. and Saturdays 10 a.m. - 3 p.m. Treating a wide range of conditions, from injuries to arthritis, check out the full list of services online at sprintphysio.ca or call 705-741-2121.

Congratulations to Gareth Wells of WOW Pit Crew!

Just a couple of months into his new business, Gareth has added a number of new services to his three main automotive services, wash, oil and wheels.

You can now get cleaning and protective coatings for your boat, RV, Trailer or Jet Ski. Visit wowpitcrew.com.

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Peterborough Downtown Business Improvement Area Elects Board of Management Representatives.

The Peterborough Downtown Business Improvement Area (DBIA) has elected twelve representatives to the Board of Management after their annual general meeting at Showplace last Wednesday.

DBIA members elected:

  • Gregorious Erico - Lett Architects

  • Jason Wilkins - Wilkins Art and Creative

  • Joe Reese - Peterborough and the Kawarthas Tourism

  • Laura Montague - Ashburnham Realty

  • Madeleine Hurrell - Peterborough and the Kawarthas Economic Development

  • Mark Million - The Capitol Ptbo

  • Michael Cherney - Cherney Properties

  • Neil Hannam - V Formation

  • Nigel Lister - Pioneer Inc.

  • Paul Hurley - Engage Engineering

  • Sacha Lai-Svirk - Outpost 379

  • Tiffany Arcari - Peterborough and the Kawarthas Chamber of Commerce

“We are thrilled to have some new perspectives at the board level representing our downtown,” said Terry Guiel, DBIA executive director. “It’s encouraging to see so many dedicated and generous people wanting to volunteer their time to help build a more vibrant central business district for everyone.”

The new board is composed of three previous board members and nine newcomers. Returning members include Michael Cherney, Laura Montague and Sacha Lai-Svirk.

With the approval of City council, the twelve newly elected board members will begin their four-year terms in December of 2022. The thirteenth member of the board will be a representative of City Council, a position currently held by Councillor Kemi Akapo.

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Voice of Business: Action Is Needed To Increase Home Construction

The housing crisis in Canada has hit Peterborough hard — demand and prices have gone through the roof.

We need more homes of all types. For this week’s column, we’re taking a look at some of the proposed solutions for getting more built and making it easier for people to buy them.

Taking the politics out of site plans

The Province is looking to have municipalities delegate site plan approvals to staff rather than requiring council decisions. To get to the point where a site plan is up for approval, a development must meet the terms set out in the official plan or have an amendment that is approved by council. Council still has a say regarding the zoning, which sets out the rules for uses for the property and the size of buildings. Site plans are focused on the actual final layout of the development, including entrances, parking and grading.

Set deadlines for approvals

The Province is planning to add aggressive deadlines for getting development applications approved. Faster approvals will equal more homes being built, but it’s a two-way street. In a report to council, Interim Commissioner of Infrastructure and Planning Services Michael Papadacos notes that some of the delays are attributed to developers, consultants, and external agencies. Staff often have to go back and forth with applicants to get all of the necessary information. It’s going to take a concerted effort from all involved to speed up the application process.

Increase Density

Subdivisions take a lot of work to plan out. They need water and sewer service to their location, upgraded roads, and electricity grid expansion. These greenfield developments will always have a place in our growth, but infilling and redevelopment offer more opportunities to add additional housing without as much new infrastructure. However, redevelopment has other hurdles in terms of zoning, fire code, accessibility, modern building codes, flood plains, and architectural heritage. Infilling has a positive community impact as it gets more people closer to the amenities already available.

To make it easier and quicker to redevelop existing properties, municipalities can get a head start on issues like zoning and heritage priorities so developers know what they are getting into. We’re also calling on the Province to work with property owners to find solutions to converting old buildings to modern fire, building and accessibility codes.

Modernizing the HST threshold

The Ontario Home Builders Association is advocating for the province to increase the threshold for charging HST to buyers of new homes from $400,000 to $600,000. The program is a decade old and doesn’t reflect the current price of new homes. Increasing the HST threshold to $600,000 would increase the rebate to home buyers by $12,000 to $36,000.

Pay-on-Demand Surety Bonds

Municipalities require assurance that the necessary site improvements will be constructed in a timely manner and as designed when approving a development like subdivisions and site plans. This assurance typically requires a Letter of Credit from a bank, using up a large amount of credit capacity builders have

available to them. This means that builders who might have the capacity otherwise to carry out a series of projects at once are unable to do so.

The Ontario Home Builders Association is advocating for Pay-on-Demand Surety Bonds as an alternative. These can provide municipalities with the same level of financial security while not restricting a builder’s credit capacity, enabling them to build more homes, and dramatically increasing the housing supply available to buyers.

Supply chain and inflation

Even with approval and financing in place, building more homes has other challenges. Supply chain and inflation issues have hit most Canadians in various ways. Even with approval, getting the supplies and tools needed to build more homes is a challenge. Investments in core supply chain infrastructure are critical to the success of our plans for aggressive home construction and redevelopment.

Inflation has added an additional challenge in quoting a build and planning future developments. Both material and labour costs are on the rise. For projects that take years to plan and build, this challenge adds more risk and uncertainty. It also limits developers’ ability to take on more ambitious projects as they weigh the risk of overextending themselves due to unpredictable rising costs.

Workforce

Ontario was facing a shortage of skilled trade workers prior to the pandemic and housing crisis. Many builders are making due with less, but that limits the amount and speed they can build. Our post-secondary institutions have been busy creating more trade opportunities and the government has increased its messaging in promoting young people into the trades, but the current skilled worker shortage is holding back home development.

It's going to require a multifaceted approach to solving our housing crisis. It’s going to take a concerted effort from all levels of government, builders, lenders, and educational institutions. In our efforts to build more homes, we also need to be careful not to push aside the community consultation process. We need to make sure we’re building toward a sustainable, affordable future that builds a community that is not only bigger but stronger.

Content provided by the Peterborough and the Kawarthas Chamber of Commerce.

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Digital Main Street Program By Chamber Of Commerce Is Offering To Help Small Businesses Digitally Transform

Peterborough and the Kawarthas Chamber of Commerce is re-launching the Digital Main Street program for all Peterborough area businesses, a free program meant to help businesses digitally transform.

Stock image.

The Chamber has received a grant from the Digital Main Street program for a two-year Digital Service Squad program, which provides small business owners with tools, personalized technical support and access to funding.

The Digital Main Street program is being run locally by the Peterborough and the Kawarthas Chamber of Commerce in collaboration with acorn30 to boost the local economy and empower small businesses across the region to navigate new tools to remain competitive.

“It’s a privilege to once again be able to offer these resources to the local business community,” says Stuart Harrison, President and CEO of the Peterborough and the Kawarthas Chamber of Commerce. “Investing in digital isn’t a one-time thing – it’s about continuing to invest in streamlining your processes, reaching new markets, and creating a better customer experience. Having this program available for two years will help us work with businesses more long-term for a stronger future.”

Digital Service Squads (DSS) are the cornerstone of Digital Main Street (DMS), with trained specialists who meet with brick-and-mortar small businesses, at no cost, to help them complete an online assessment and to introduce them to online training modules designed to build their digital knowledge and skills.

This one-on-one DSS assistance includes support for basic website setup, Google Business Profiles, 360⁰ photos, social media presence, and much more. Squad members are also trained to help qualified small businesses with the development of their Digital Transformation Plan and then with the application process for a $2,500 Digital Transformation Grant.

To qualify for the Digital Transformation Grant, businesses owners must:

• Have a permanent brick-and-mortar location in Ontario

• Employ 1-50 employees

• Pay commercial property tax either directly or through commercial rent

• Be a registered business in Ontario and/or incorporated

Applications for the Digital Transformation Grant (DTG) opened on June 21 with eligible brick-and-mortar small businesses able to apply for a $2,500 grant to adopt digital tools and techniques. The current intake period for application will remain open until October 31 (or until funds have been exhausted).

For more information about how to apply to the DTG or to access digital tools and training to improve your business, visit https://digitalmainstreet.ca/ to register on Digital Main Street and begin the journey.

“Small businesses are innovative and entrepreneurial, but often lack the resources to respond to change, be resilient, yet flexible,” said Kay Matthews, Executive Director, OBIAA. “OBIAA is delighted to work once again alongside the Digital Main Street team and is thrilled to support Peterborough’s squad. The Digital Main Street program’s resources, grants, training, and Digital Service Squad assistance provide the means for more small businesses in communities across Peterborough to adopt innovative ways, create new revenue streams, expand their markets, and face the future with optimism and confidence.”

To book a free consultation with a Digital Service Squad Team Member, contact Jacie Condon Houghton at 705-201-1663 or Jacie@acorn30.com.

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StoosNews Spotlight: Check Out The Business Beat This Week Featuring Burleigh Beanz, Mom Bod Project, Community Futures Peterborough and Canada Day

PTBOCanada is delighted to be running StoosNews columns each week here, spotlighting new businesses and startups in Peterborough and the Kawarthas. Here is this week’s edition…

Burleigh Beanz is a new coffee shop that recently opened on Highway 28, just South of Burleigh Falls.

Located in a small rustic cabin, and sharing the same parking lot as The Burger Box, Burleigh Beanz serves coffee, tea and cereal treats, as well as custom artwork, custom jewellery, and apparently the world’s best fire starters. Open at 6 a.m. every day. Stop in or find Burleigh Beanz on Facebook.

INSPIRE's newest project, the Mom Bod Project launches on Saturday from 11 a.m. - 2 p.m. at Venture North.

Celebrating and sharing the stories of all who identify as "MoM” in a fun, empowering project, plans include a festival of local businesses in the Venture North Parking lot. If you are a mom-preneur or local business with a mom/kid/family focus, or if you are interested in sponsoring the event, check out inspirethewomensportraitproject.com

Community Futures Peterborough and FedDev have responded to the recent storm with the Regional Emergency Relief Fund.

The fund provides interest-free loans of up to $50,000, to businesses that were impacted and in need of financial assistance. Businesses will be required to demonstrate loss or damages as a result of the storm and can cover everything from generators, equipment rentals, building damage repairs, lost inventory and more. For details visit communityfuturespeterborough.ca.

With Canada Day this weekend and the busy Summer Season ahead, a request to watch for the return of so many things we’ve missed over the last two years.

From 4th Line and New Stages Theatre to Showplace and Market Hall, from Friday Night Art Crawls to live music, from events and festivals to pow wows, from markets and fairs to tourist attractions, bars, restaurants and retailers, and on and on. Let’s all go out of our way to support all of the local businesses who have been so badly hurt by the pandemic.

Happy Canada Day, see you next week!

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Local Dog Trainer Holds Grand Opening Of First Brick-And-Mortar Store

It has been nine years in the making for dog trainer Ineke Turner as she opened her first brick-and-mortar business, Turner & Pooch Dog Training, in a grand opening on Tuesday afternoon.

(From left to right) Tiffany Acari, Peterborough Chamber media and member relations; Ineke Turner, Turner & Pooch owner and Nigel Broersma, Chamber member relations coordinator performing the ribbon-cutting ceremony for Turner’s first business.

The business provides dog training classes either in groups of up to four or private lessons alongside a trainer.

This is the first business that Turner has opened since her nine years as a dog trainer.

"I am scared out of my mind but I’m really excited to be here and help people with their dogs,” she said.

Turner was training dogs at Del Crary and Millenium Park for the past nine years. The rapport and relationships she developed working at the parks gave her the confidence to open her first store according to Turner.

“I've always wanted to have an indoor space just to be able to provide more service to people,” she explained.

While most businesses have suffered from the COVID-19 pandemic, it provided the opposite effect for Turner. She noticed that several households were taking in more dogs as pets to aid in mental health during the height of the pandemic.

“With a lot of covid puppies, I was able to have that opportunity a lot quicker,” said Turner.

Turner & Pooch Dog Training is located at 142 Simcoe St. in downtown Peterborough.

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Voice of Business: Streaming the Housing Development Process

It’s time to streamline the housing development process.

The status quo is not enough when it comes to building more homes in Peterborough.

The latest numbers from the Canada Mortgage and Housing Corporation show Peterborough lagging when it comes to building new homes. In May, there were 20 new homes started and 17 completed in the Peterborough Census Metropolitan Area. Meanwhile, next door in the City of Kawartha Lakes 278 new homes were started and 15 completed. Kingston saw 195 starts and 136 completions. Barrie had 123 starts and 75 finishes.

While these numbers can ebb and flow based on a variety of factors, the overall theme is that we need to do more to create housing in our community.

While the prices of homes seem to have stabilized over the last couple months, supply is still way behind demand.

According to the report, Baby Needs A New Home: Projecting Ontario’s Growing Number of Families and Their Housing Needs, Ontario is going to need 1 million new homes over the next 10 years. The report, which is from the Smart Prosperity Institute and funded by the Ontario Homebuilders’ Association, notes that we’re already 65,000 homes short of what is needed.

Lack of access to housing is creating additional social challenges in our community. It’s also making it difficult to attract and retain talent, which is one of the biggest challenges facing local businesses right now.

According to Statistics Canada, we’re experiencing the highest level of interprovincial migration in more than 30 years, with Ontario taking the biggest hit. Many of the people leaving are younger, first-time home buyers — the very people our labour market is desperately in need of.

There is a lot to debate in terms of types of housing needed and strategies to make it affordable for first-time buyers, but the core issue is we simply need more — more single detached-homes, duplexes, townhouses, low-rises, and mid-rises. We need to infill and create higher-density neighbourhoods but also look to expand into new areas.

One key area Peterborough can address to help increase housing stock is to streamline the planning approval process. The Province is rolling out Bill 109, known as the More Homes for Everyone Act, which includes streamlining and speeding up the municipal planning and approvals process for new developments.

The City of Peterborough received $1.75 million from the Province to help with streamlining the development process. It’s important that the City embrace measures that are in the interest of improving access to housing in our community.

Streamlining the municipal planning process will involve delegating more approval responsibilities to the qualified and competent staff at City Hall. There will still be public notice and consultations, but plans that meet the rules set out by council and the province will get approved more easily and quickly. It will also take some of the politics out of planning, reducing red tape and uncertainty.

Aside from taking direction from the Province, there are some very knowledgeable people and organizations that want to be part of the solution. Peterborough and the Kawarthas Home Builders have been actively working with City staff and council, highlighting the barriers homebuilders face and suggest ways to improve the development process.

Whether it’s Provincial direction through Bill 109 or something more grassroots, our community needs an active and concerted effort to streamline the process for building more homes — and it’s needed ASAP.

Content provided by the Peterborough and the Kawarthas Chamber of Commerce.

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