City Of Peterborough Launches New Website At Peterborough.ca

The City of Peterborough has announced the launch of its new website peterborough.ca. The new site is more accessible, mobile friendly and easier to navigate for users looking for information and services.

It was designed based on feedback from users through a survey and a focus group, as well as recommendations from the website developer, and was designed to make it easier for users to find what they’re looking for on the site. The city has tried to write the content in plain language, removing industry jargon and bureaucratic phrases whenever possible.

Screengrab via Peterborough.ca website

“The old City website was launched about 20 years ago and staff are very excited to launch its replacement that will better meet the needs of our citizens, businesses and visitors”, says Sandra Clancy, CAO. “The City’s website is a living document. It will be constantly evolving with new information and ways to access services and interact with the City.”

According to a City of Peterborough release, a few of the website enhancements include:

-> Enhanced accessibility features to better meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standard

-> An improved search function that will make it easier to find what you are looking for

-> Upgraded calendar features, including the ability to subscribe to calendars

-> A community calendar where individuals and groups can post their community events

-> An improved way to find Council meeting agendas and reports

-> News and events listings

-> Improved online forms that allow users to complete forms through the website instead of having to print off paper copies, if they choose

-> New ways for residents to report issues through the website

-> An emergency messaging system on the website

-> A tool for searching and viewing by-laws

-> The ability to order tax certificates through the website

Screengrab via Peterborough.ca website

Alongside the creation of a new City website, the project also included the development of new websites for the Peterborough Memorial Centre (memorialcentre.ca) and the Peterborough Public Library (ptbolibrary.ca), both of which were launched earlier this year.

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Have Your Say On The City’s Upcoming Website Redesign

The City of Peterborough is redesigning their website Peterborough.ca according to a media release and they want the site to provide residents and businesses with easier access to City information and services.
 
The first step of the redesign is to understand what City residents and business owners want in the new website. Consultation will include a brief Online Survey for all City residents and a Focus Group open to any interested parties.

The online survey is now available here, and is open until Monday, July 30th, 2018 at 4:30 p.m.

The Focus Group to discuss how the website is structured is scheduled for Wednesday, September 12th, 2018 from 5:30 p.m. to 8:30 p.m. at the Peterborough Public Library, in the Friends of the Library Community Room.

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